Your Holiday Claims Warn of Further Holiday Illness Outbreaks at Grand Oasis Cancun, Mexico

Your Holiday Claims has received reports of an outbreak of illness at the Grand Oasis Cancun in Mexico. A holidaymaker who stayed at this hotel has recently contacted Your Holiday Claims seeking to pursue a claim for compensation after falling ill during their stay.

This follows a variety of reviews on Tripadvisor about the hotel, warning of the poor hygiene standards and rundown facilities at the hotel.  Complaints have been made about a number of issues at the hotel, including poor food hygiene, outdated rooms and even flooding.

One holidaymaker who fell ill whilst visiting the hotel posted about the experience on Tripadvisor saying, “I had a severe case of food poisoning from the food at this resort (it was the only food I ate on my trip).

“I sat in my room puking for hours and then called the doctor from my room. The man at the front desk simply laughed at me and hung up. I tried calling a second time and they told me 20 minutes. I waited 40 minutes and no doctor came so I called a third time.

“Eventually they told me that I had to dial a different number. After being in hospital for about 2 days I was finally released the day that I was supposed to check out”.

Others have described the food served as being “barely edible” whilst others have experienced flooded rooms during their stay, with one guest stating, “The first night it rained and we woke up with water all over the floor under my bed”.

Tracy Stansfield, a solicitor at Your Holiday Claims with over 20 years’ experience dealing with holiday illness compensation claims, commented on the reports, “Any case involving a guest falling ill due to poor food or poor hygiene standards is very alarming and to read further reports of illness online suggests that these standards need to be addressed.

“I would encourage anyone who has fallen ill whilst staying at the Grand Oasis Cancun to contact us for advice as to whether they can pursue a claim for compensation against their tour operator.”

Contact Your Holiday Claims Today

Here at Your Holiday Claims we have a combined experience of over 50 years’ handling claims for compensation as a result of holiday illness and accidents. If you have suffered from any of the issues reported, our team of expert lawyers are on hand to help you gain the compensation that you deserve.

If you would like to receive free, friendly advice, call today on 0330 100 2851 or complete the online contact form for a prompt response.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
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Your Holiday Claims Warn of Further Holiday Illness Outbreaks at Grand Oasis Cancun, Mexico
2014-01-16T15:15:58+00:00
Shaun Starr