Here at Your Holiday claims we are saddened to be reading reports of more guests becoming ill at the ClubHotel Riu Bambu in the Dominican Republic.
The ClubHotel Riu Bambu is a 4 star all inclusive, promoted by Thomson amongst others. The hotel enjoys a beachfront location along with five restaurants, three swimming pools and Spa.
Guests to the hotel have complained on TripAdvisor after suffering âstomach bugs.â
Many have revealed that the food at the hotel was a âlet down.â One guest described the food as âcold and repetitive.â
One couple who stayed at the hotel suffered with illness for â6 days in total.â They commented: âwe only drank bottled water, never ate salads, always washed the fruit and never had ice in our drinks.â
Another guest to the hotel also suffered illness, he said: âI was violently ill for 48hrs, it could have been the food.â
A lady, who also reviewed her stay said that she became âextremely sick with fever and upset stomach.â
It has been reported that the food served was âprepared in an extensive amount of oil which just kept making things worse.â
Anne Thomson, Head of Travel Law at Your Holiday Claims comments: âIt is alarming that we are continuing to read reports of illness at the ClubHotel Riu Bambu, especially after reporting illness amongst guests in September.â
âI would hope that hotel management and tour operators promoting the property carry out a full investigation to ascertain the cause of illness.â
âIt is imperative that all staff members are fully trained in all aspects of food hygiene and that high standards are maintained.â
Are you still on holiday at the ClubHotel Riu Bambu? If so:
â¢ Seek prompt medical attention ensuring you receive a copy of your medical records.
â¢ Keep receipts for anything you purchase in relation to your illness.
â¢ Report the issue to the representative and the hotel and take a copy of your complaint.
If you have returned and are still suffering illness:
â¢ Book an appointment to see your GP and provide a stool sample if asked to do so.
â¢ Seek legal advice from one of our holiday illness experts.
â¢ Do not accept any compensation offered by your tour operator. They often undervalue claims and if you attempt to deal with them directly, you may accept a woefully inadequate offer.
Why choose us?
Your Holiday Claims have over 50 years experience in this area of law and have helped hundreds of holidaymakers recover compensation after they have been ill on holiday. Only by seeking independent legal advice can you rest assured that you receive the appropriate amount of compensation. We are one of the UKs leading holiday claims specialists and we are committed to obtaining the best possible result for you.
We have successfully settled claims for compensation against this resort, helping stricken holidaymakers receive thousands in no win no fee claims. But don’t just take our word for it, have a look at out ClubHotel Riu Bambu success stories:
- West midlands holidaymaker celebrates £2,135 compensation victory following food poisoning in the Dominican Republic
- £4,800 compensation for hospitalised holidaymaker at ClubHotel Riu Bambu
Claim the compensation you may be entitled to â start your claim today
If you have been affected by the illness at the ClubHotel Riu Bambu, call our helpline today on 0330 100 2851Â and speak directly to a highly qualified, experienced holiday illness expert.
Alternatively, if you would like to arrange a call back request, simply complete the online contact form on our website and we will be in touch with you as soon as possible.
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