Widespread sickness casues shock at the Secrets Silversands Riviera Cancun resort

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Widespread sickness casues shock at the Secrets Silversands Riviera Cancun resort

The dedicated legal team here at YourHolidayClaims have uncovered some unnerving reports, which suggest a gastric illness outbreak has affected numerous guests at Mexicos Secrets Silversands Riviera Cancun Resort.

Have you or a family member had a Mexican package holiday marred by illness? If so, and your illness lasted for at least seven days, then our experts may be able to help you make a claim for compensation!

For more information from one of our travel law experts on the advantages of making a claim, call our dedicated holiday illness helpline on  0330 100 2851 now.

Alternatively, you can also begin your claim by answering a few quick questions regarding your case on our online enquiry form.

Recent guests of the Secrets Silversands Riviera Cancun complain of “food poisoning” outbreak

  • Many recent visitors of the Mexican resort reveal they fell “violently” ill
  • Some are forced to pay hundreds in medical bills
  • Holidaymakers claim they will not return to Mexico following their ordeals

Our travel law team have been investigating into outbreaks of illness in multiple worldwide all-inclusive resorts, and have recently found some disturbing reviews which have been made by former guests of the Secrets Silversands Riviera Cancun.

A number of these disgruntled guests have commented on a recent illness outbreak at the five star resort on website TripAdvisor, including one November 2017 visitor who disclosed:

“[We] loved being able to watch the birds and listen to the surf which was fortunate since on my second day I became violently ill.

“15-hours and $800 later [I] had to call the Dr. Thank goodness for health coverage.

“12-hours [later] I was able to leave the room [then] my husband got sick! Fortunately he was back up and running 12-hours later.

“The only reason I am giving this [resort] a 3 star review is because the staff is hardworking, wonderful, helpful and always smiling but we will not be returning to Mexico”.

Furthermore, additional holidaymakers have also warned others of the Virgin Holidays promoted hotel, such as another poster who revealed:

“My husband [got] incredibly ill the day before we left from we believe to be the chicken he ate from the grill by the pool.

“That was the only thing that he had different from me. They bring the chicken out pretty early in the morning and it must not be kept chilled very well.

“I have never seen him so sick in my life and it lasted 2 days. I heard of someone else who got so sick from food poisoning that they had to get a shot (injection) while there.

“We have been coming to the Riviera Maya for years and never had this problem anywhere else. So needless to say I would not return to this resort again.

“They consider this a 5 star and I would certainly not rate them this high”.

Comments from our legal specialist

“We regularly here of gastric illness outbreaks in Mexicos Riviera Maya region, and unfortunately it appears that another hotel within the region has been struck.

“The holidaymakers which have been affected appear to think that a lack of food hygiene at the resort is the reason for their illness, so I should hope that the tour operator and hotel management immediately launch an investigation to look into these claims.

“If you have suffered from a case of food poisoning which lasted for at least a week on your holiday, then contact the dedicated YHC team today to discover whether or not you can make a no win no fee claim”.

Lucy Johnson
Litigation manager at YourHolidayClaims

Dont delay, claim today!

Here at YourHolidayClaims we are aware of how distressing it can be to have your holiday ruined by sickness, which is why we have made the process of making a claim as simple as possible.

So get your risk free claim on track today, by providing us with a few quick details and starting your claim online.

Or if you would like to learn more about the claims process and how you can benefit from it, you can speak to one of our knowledgeable travel law team members by calling 0330 100 2851 now.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
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Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
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Widespread sickness casues shock at the Secrets Silversands Riviera Cancun resort
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