The dedicated legal team here at YourHolidayClaims have uncovered some unnerving reports, which suggest a gastric illness outbreak has affected numerous guests at Mexicos Secrets Silversands Riviera Cancun Resort.
Have you or a family member had a Mexican package holiday marred by illness? If so, and your illness lasted for at least seven days, then our experts may be able to help you make a claim for compensation!
For more information from one of our travel law experts on the advantages of making a claim, call our dedicated holiday illness helpline on 0330 100 2851 now.
Alternatively, you can also begin your claim by answering a few quick questions regarding your case on our online enquiry form.
Recent guests of the Secrets Silversands Riviera Cancun complain of âfood poisoningâ outbreak
- Many recent visitors of the Mexican resort reveal they fell âviolentlyâ ill
- Some are forced to pay hundreds in medical bills
- Holidaymakers claim they will not return to Mexico following their ordeals
Our travel law team have been investigating into outbreaks of illness in multiple worldwide all-inclusive resorts, and have recently found some disturbing reviews which have been made by former guests of the Secrets Silversands Riviera Cancun.
A number of these disgruntled guests have commented on a recent illness outbreak at the five star resort on website TripAdvisor, including one November 2017 visitor who disclosed:
â[We] loved being able to watch the birds and listen to the surf which was fortunate since on my second day I became violently ill.
â15-hours and $800 later [I] had to call the Dr. Thank goodness for health coverage.
â12-hours [later] I was able to leave the room [then] my husband got sick! Fortunately he was back up and running 12-hours later.
âThe only reason I am giving this [resort] a 3 star review is because the staff is hardworking, wonderful, helpful and always smiling but we will not be returning to Mexicoâ.
Furthermore, additional holidaymakers have also warned others of the Virgin Holidays promoted hotel, such as another poster who revealed:
âMy husband [got] incredibly ill the day before we left from we believe to be the chicken he ate from the grill by the pool.
âThat was the only thing that he had different from me. They bring the chicken out pretty early in the morning and it must not be kept chilled very well.
âI have never seen him so sick in my life and it lasted 2 days. I heard of someone else who got so sick from food poisoning that they had to get a shot (injection) while there.
âWe have been coming to the Riviera Maya for years and never had this problem anywhere else. So needless to say I would not return to this resort again.
âThey consider this a 5 star and I would certainly not rate them this highâ.
Comments from our legal specialist
âWe regularly here of gastric illness outbreaks in Mexicos Riviera Maya region, and unfortunately it appears that another hotel within the region has been struck.
âThe holidaymakers which have been affected appear to think that a lack of food hygiene at the resort is the reason for their illness, so I should hope that the tour operator and hotel management immediately launch an investigation to look into these claims.
âIf you have suffered from a case of food poisoning which lasted for at least a week on your holiday, then contact the dedicated YHC team today to discover whether or not you can make a no win no fee claimâ.
Lucy Johnson
Litigation manager at YourHolidayClaims
Dont delay, claim today!
Here at YourHolidayClaims we are aware of how distressing it can be to have your holiday ruined by sickness, which is why we have made the process of making a claim as simple as possible.
So get your risk free claim on track today, by providing us with a few quick details and starting your claim online.
Or if you would like to learn more about the claims process and how you can benefit from it, you can speak to one of our knowledgeable travel law team members by calling 0330 100 2851Â now.
