What you need to make your holiday claim

What you need to make your holiday illness claim

At Your Holiday Claims, holidaymakers regularly ask us what they will need to make a successful holiday claim. As with any type of claim, the more evidence we can gather the better chance we have of helping you receive the maximum compensation for your claim.

When an incident happens abroad, it can be difficult to gather all the information you need in that moment, however Your Holiday claims can advise you on what you need to think about if something does go wrong on your holiday.

Evidence you need for a holiday illness claim

Sometimes, depending on your claim, there can be a number of different things you need to support your case and many people are unsure what evidence is needed to support a holiday claim. That’s why our expert holiday claim solicitors have put together a list of what you can use to support your claim for holiday compensation.

Ask for a copy of your report from your tour rep

If you have fallen ill or had an accident on holiday abroad, we would always recommend reporting the incident to your tour operator representative.

They should make a report of your complaint and provide you with a copy. If you don’t receive a copy from your tour rep, you should request one.

This will ensure that the records show your tour operator was aware of the incident and can support any claim you decide to bring in the future.

Keep receipts for any expenses

Whether you’ve fallen ill or suffered injuries caused by an accident abroad, you can receive compensation for any medical expenses you have incurred.

We would recommend asking for receipts for any medication you purchase and any money you spend on doctors’ visits to your resort or any hospital visits.

You can also claim for any travel expenses you have incurred as a result of your illness. This could be the cost of travelling to receive medical treatment or the cost of re-arranging your plans to travel home if you are unable to fly.

Take photographs where possible

If you have suffered an accident on holiday, taking photographs of the scene of the accident will support your claim. Whether you have tripped on uneven paving, slipped on a wet floor or been involved in a road traffic accident, photographic evidence can help support your claim for compensation.

If you have fallen ill on holiday, taking photos of any poor hygiene standards at the hotel including undercooked food or unclean swimming pools can also help any claim our expert holiday illness solicitors bring against your tour operator.

Gather evidence from others at your hotel

Outbreaks of illness within all-inclusive package holiday hotels regularly affect large numbers of holidaymakers. If your holiday has been ruined by illness, it is more than likely that others will also have been affected.

By speaking to other holidaymakers within the resort, the legal experts at Your Holiday Claims could help you bring a group holiday illness claim against your tour operator. This can make it much more difficult for the tour operator to deny responsibility for the outbreak of illness. You can find out how you can make a group holiday illness claim here.

As with any accident that occurs in the UK, witness statements can be crucial in making a claim for compensation. If anyone else did witness your accident on holiday, speak to them and ask if you can take their details to support your claim against the tour operator.

If you believe you have suffered an accident on holiday that wasn’t your fault, you can find out whether you can make a claim by completing our holiday accident claim form.

Speak to our expert holiday claim solicitors today

To find out how our dedicated holiday claim solicitors can help you claim the compensation you deserve, contact Your Holiday Claims today.

Our experts have over 50 years’ combined experience in travel law and have grown into one of the UK’s leading holiday claims teams.

Discover whether you can make a claim by calling 0330 100 2851.

Or, if you can’t talk right now, you can start your holiday claim online.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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What you need to make your holiday claim
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