Here at Your Holiday Claims we have recently been contacted by a family whose stay at the Regency Plaza Aqua Park & Spa Resort was ruined by illness.
As family members began to fall ill, they were forced to seek medical attention, with one child being placed on a drip as their condition worsened. The illness is suspected to have been caused by the condition of the hotel pool.
Others have commented on TripAdvisor after falling “violently sick” and claimed, “The hygiene at the hotel is deplorable”.
One guest stated: “We all managed to fall ill and my dad had to have an IV drip as he was so poorly.”
Another holidaymaker reported, “I was worried that my children would become ill and they did, we all did.” They added that despite returning to the UK they still ill and had been “unable to eat for 8 days”.
Recent visitors have also criticised the cleanliness of the pool at the Regency Plaza Aqua Park & Spa Resort. Guests have reported that “the pool was closed on several occasions from the children being sick and having diarrhoea” and “it was never emptied or sanitised”.
Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, commented: “It is concerning to read the reports of illness at the Regency Plaza Aqua Park & Spa Resort.
“If swimming pool water becomes contaminated, there is a risk of holidaymakers being affected by cryptosporidium, which often causes symptoms including vomiting and diarrhoea.
“It is vital that the hotel management and tour operators ensure high standards of hygiene and cleanliness are implemented and maintained in order to protect the health of all hotel guests.
“I would also encourage anyone whose stay at the Regency Plaza Aqua Park & Spa Resort has been ruined by illness to contact our expert team to discover whether they may be entitled to make a claim. We recently helped a stricken party of 5 receive nearly £4,000 in total compensation following illness at this resort.”
Make a Regency Plaza Aqua Park & Spa Resort holiday illness claim
If you have fallen ill on holiday at the Regency Plaza Aqua Park & Spa Resort you may be entitled to make a no win no fee claim for compensation.
To discover how much your claim may be worth, call us today on 0330 100 2851, or simply complete our quick online contact form to receive a quick call-back.