Guests left “violently sick” at the Regency Plaza Aqua Park & Spa Resort

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Here at Your Holiday Claims we have recently been contacted by a family whose stay at the Regency Plaza Aqua Park & Spa Resort was ruined by illness.

As family members began to fall ill, they were forced to seek medical attention, with one child being placed on a drip as their condition worsened. The illness is suspected to have been caused by the condition of the hotel pool.

Others have commented on TripAdvisor after falling “violently sick” and claimed, “The hygiene at the hotel is deplorable”.

One guest stated: “We all managed to fall ill and my dad had to have an IV drip as he was so poorly.”

Another holidaymaker reported, “I was worried that my children would become ill and they did, we all did.” They added that despite returning to the UK they still ill and had been “unable to eat for 8 days”.

Recent visitors have also criticised the cleanliness of the pool at the Regency Plaza Aqua Park & Spa Resort. Guests have reported that “the pool was closed on several occasions from the children being sick and having diarrhoea” and “it was never emptied or sanitised”.

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, commented: “It is concerning to read the reports of illness at the Regency Plaza Aqua Park & Spa Resort.

“If swimming pool water becomes contaminated, there is a risk of holidaymakers being affected by cryptosporidium, which often causes symptoms including vomiting and diarrhoea.

“It is vital that the hotel management and tour operators ensure high standards of hygiene and cleanliness are implemented and maintained in order to protect the health of all hotel guests.

“I would also encourage anyone whose stay at the Regency Plaza Aqua Park & Spa Resort has been ruined by illness to contact our expert team to discover whether they may be entitled to make a claim. We recently helped a stricken party of 5 receive nearly £4,000 in total compensation following illness at this resort.”

Make a Regency Plaza Aqua Park & Spa Resort holiday illness claim

If you have fallen ill on holiday at the Regency Plaza Aqua Park & Spa Resort you may be entitled to make a no win no fee claim for compensation.

To discover how much your claim may be worth, call us today on 0330 100 2851, or simply complete our quick online contact form to receive a quick call-back.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Guests left “violently sick” at the Regency Plaza Aqua Park & Spa Resort