Warning! Stil Victoria Playa – Thomson offers to settle may seriously undervalue your claim

sick sid
Warning! Stil Victoria Playa – Thomson offers to settle may seriously undervalue your claim

If you have recently stayed at the Stil Victoria Playa in Menorca and suffered symptoms of gastric illness, you may be contacted directly by tour operator, Thomson (now TUI), on your return home to the UK.

Anne Thomson, Head of Travel Law at Your Holiday Claims, is worried and comments:

“I have been speaking with a number of holidaymakers and I am being told that Thomson are pro-actively ringing their customers and making offers in respect of holidays spoilt by illness.

“Whilst I give credit to Thomson for acknowledging the problems at the Stil Victoria Playa, I would warn holidaymakers not to accept any offer without first taking legal advice.

“The offers I have been told about are far too low and totally undercompensate those adults and children for their illnesses, their lost holiday and loss of holiday enjoyment.  Thomson are trying their best to buy off potential claims as quickly as possible and this is simply not right.

“Holidaymakers who have only just returned from holiday may not be fully recovered and it is impossible for Thomson to properly consider what an individuals claim is worth.  Even in cases where a person may be fully recovered, from what I am hearing, the claims are not being assessed properly.

“If anyone has been ill and not yet been contacted by Thomson, contact us now for advice. If you have been contacted, do not accept any offer until you have taken legal advice and, even if you have accepted an offer and received a cheque, do not bank it until you have spoken to either myself of one of my team of travel law solicitors.

“We will be happy to talk to you about your experience at the Stil Victoria Playa, discuss your illness and the impact it had on your holiday and we will advise you on the level of holiday illness compensation you should be entitled to receive.”

Has your Thomson or TUI holiday been ruined sickness?

If your Thomson holiday has been ruined by illness which lasted for more than 7 days, you could be entitled to bring a claim against your tour operator right here in the UK.

Whenever you travel on a package holiday you are protected by the Package Travel Regulations 1992. This means that if you have suffered an illness which was caused by food or hygiene failings at your hotel, your tour operator may be liable.

At YourHolidayClaims, our specialist solicitors have a wealth of experience helping holidaymakers receive the maximum compensation they deserve after suffering an illness in hotels promoted by tour operators including Thomson (now TUI), First Choice, Thomas Cook and more.

How to contact the expert team at YourHolidayClaims

If you’d like to speak to one of our dedicated holiday claims experts today, call us now on  0330 100 2851.

Or, if you’d prefer to arrange a call back with a member of our team, simply complete our online holiday illness enquiry form.


Reports of illness at the Stil Victoria Playa

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
Contact Us Today
Contact Us Today

The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
Start your claimtoday! See ourSuccess Stories

Notice: Undefined variable: post in /home2/holidayclaims/3D7OC2L8/htdocs/wp-content/plugins/mfm-schema/inc/schemaoutput.php on line 116

Notice: Trying to get property 'ID' of non-object in /home2/holidayclaims/3D7OC2L8/htdocs/wp-content/plugins/mfm-schema/inc/schemaoutput.php on line 116
Warning! Stil Victoria Playa – Thomson offers to settle may seriously undervalue your claim
Shaun Starr