Guests who have recently returned from the Savita Resort and Spa have complained of falling ill whilst on holiday.
The reports on TripAdvisor comment on the hygiene of the hotel with one saying it was the most “dirty and un-hygienic resort I have ever been to.”
Holidaymakers have complained about the swimming pool at the resort saying “it was never clean” and “the water was not chlorinated.”
Complaints have also been made with regard to the toilets. Guests have said “the toilets were disgusting and were never clean.”
Remarks have also been made regarding the food and drink at the resort. Visitors to the hotel have said that “waiters rinsed, not washed the plastic cups and didn’t dry them.”
Holidaymakers have said how they “stuck to bottled water and fizzy drinks with no ice” and still fell ill.
Food has been described as “disgusting” and “awful.” Guests at the hotel have stated that the “food was lukewarm, the bread was stale, the chicken was regularly pink.”
The reviews show that many holidaymakers have fallen ill with symptoms of sickness, stomach cramps and diarrhoea. Some guest’s symptoms have been so severe they required drips and injections. Others have visited the local pharmacy for an antibiotic.
One family who fell ill at the hotel said “the resort could do with shutting down for a while and a complete revamp comes to mind and new chefs.”
Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “It is shocking to read the amount of people reporting gastric illness at this hotel.”
“Hoteliers and tour operators need to ensure that international hygiene standards are adhered to and that food is thoroughly cooked.”
“I would urge anyone who has fallen ill at the Savita Hotel and Spa to contact Your Holiday claims for advice on how to claim compensation.”
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For more information on how you can make a successful claim for compensation after suffering a holiday illness abroad, contact us today.
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