Recently returned TUI Discovery passengers have complained of suffering from illness on board the newly refurbished cruise ship.
- Sickness and chest infections plague guests
- Hygiene standards said to be lax with no enforcement of hand gel use
- Food described as “often not very warm” and chicken said to be served undercooked
Do not accept illness as part of your cruise ship holiday on board TUI Discovery – act now and claim the compensation you rightfully deserve with Your Holiday Claims.
Our industry leading solicitors have over 50 years’ experience in successful settling cruise ship illness claims and boast an unrivalled success rate of over 99%.
With the experts at Your Holiday Claims on your side, you could receive thousands in a successful no win no fee settlement.
To find out how we can help you, call 0330 100 2851 now.
Sickness and poor hygiene on board the TUI Discovery
Despite only becoming part of the TUI brand in summer 2016, the TUI Discovery has faced wave after wave of sickness complaints with guests who sailed as recently as December 2016 warning of poor hygiene practices.
An angry Twitter user bluntly comments, “never again Thomson cruise #TUIdiscovery Don’t do it 2 days sick food dreadful.”
Similarly disparaging reports can be found on review site Cruise Critic as passengers voice their concerns after being served undercooked chicken and “not very warm” food.
Enforcement of hand gel use is also reported as lax with further concerns raised regarding the cleaning of tables.
According to one holidaymaker, “staff [are] going from table to table wiping them and chairs using the same cloth (never saw any bacterial sprays used) not aware whether said cloths changed or washed.”
Reports of guests’ falling ill and receiving medical treatment for chest infections, thought to be caused by malfunctioning air conditioning, can also be found online.
The legal experts at Your Holiday Claims know only too well that any lapse in hygiene standards can quickly lead to an outbreak of illness on board cruise ships, having successfully settled both group actions and individual claims for holidaymakers struck by sickness at sea.
Experienced solicitor Tracy Stansfield secured a staggering total compensation payout of £42,500 for 26 holidaymakers after repeat outbreaks of norovirus left them suffering severe gastric symptoms on board Fred Olsen’s Boudicca liner.
Commenting on the reports of illness on board TUI Discovery, Tracy said: “It appears that there are a number of issues which require immediate attention on board this ship.
“Tour operators have a duty of care to ensure that guests receive only the highest standards of hygiene, health and safety. If they are lacking in this duty, then a claim for compensation can be made from right here in the UK.
“I would encourage anyone who has been unfortunate enough to fall sick on board the TUI Discovery within the last three years to come forward and contact Your Holiday Claims for advice on the merits of pursuing a no win no fee claim. You are only a phone call or click away from expert legal advice.”
Don’t miss out on the compensation you deserve – get in touch today
To take those first steps towards receiving the compensation you deserve, contact Your Holiday Claims today.
Call 0330 100 2851 and speak to a dedicated cruise ship sickness solicitor.
Alternatively, simply complete the quick enquiry form and an experienced claims expert will be in touch within 24 hours.