“Travellers diarrhoea” reported at the Sonesta Beach, Sharm El Sheikh

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In July, Your Holiday Claims reported on illness at the Sonesta Beach in Sharm El Sheikh. Disappointingly holidaymakers appear still to becoming ill.

Complaints have been made on TripAdvisor regarding the food, one holidaymaker said “If you like food, dont go!”

Others have said that the food was “terrible” and the cause of the “travellers diarrhoea,” which they contracted and which continued for six days.

One couple tried the a la carte restaurants at the Sonesta beach and said “the Casablanca was very nice, but again, the other half had some belly issues after. The Tandoori was also nice….at a cost.”

Reviewers appear to be disappointed with the hotel and have said “the hotel is supposed to be a 5 star, it is 2-3 star at best in my opinion.”

Holidaymakers have suggested “a new menu, food hygiene course for the chefs and new equipment at the buffet restaurants.”

Anne Thomson, Head of Travel Law at Your Holiday Claims said: “It is essential the hotelier and tour operators take note of the reports and investigate what is being said. They need to revisit their hygiene procedures to minimise the risk of future outbreaks.”

“I would urge anyone who has become ill at the Sonesta Beach to contact Your Holiday Claims for advice on how to make a claim.”

Are you still on holiday at the Sonesta Beach? If so:

  • Seek prompt medical attention, and ensure that you receive a copy of your medical record.
  • Keep receipts for anything you purchase in relation to your illness.
  • Report the issue to the representative and the hotel and take a copy of your complaint.
  • If possible take photographic evidence to support your claims, showing any health and safety concerns.

If you have returned and are still suffering illness:

  •  Book an appointment to see your GP and provide a stool sample if asked to do so.
  • Seek legal advice from one of our holiday illness experts.
  • Do not accept any compensation offered by your tour operator. They often undervalue claims and if you attempt to deal with them directly, you may accept a woefully inadequate offer.

 Why choose us?

Your Holiday Claims have over 50 years experience in this area of law and have helped hundreds of holidaymakers receive compensation after they have been ill on holiday. Only by seeking independent legal advice can you rest assured that you receive the appropriate amount of compensation. You can be confident that by choosing Your Holiday Claims, you will receive a first-class service. We are one of the UKs leading holiday claims specialists and we are committed to obtaining the best possible outcome for your claim.

 Claim the compensation you may be entitled to – start your claim today

If you have been affected by the outbreak of illness at the Sonesta Beach, call our helpline today on 0330 100 2851 and speak directly to a highly qualified, experienced holiday illness expert.

Alternatively, if you would like to arrange a call back request, simply complete the online contact form on our website and we will be in touch with you as soon as possible.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
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“Travellers diarrhoea” reported at the Sonesta Beach, Sharm El Sheikh
Shaun Starr