Has your Thomas Cook holiday been ruined by an illness or injury? Did you know that you could be entitled to receive thousands of pounds in compensation?
At YourHolidayClaims, our dedicated team of experienced holiday claim solicitors help people receive the compensation they deserve for holidays ruined by an illness or injury that wasn’t their fault.
If you have been affected by an illness or accident on a Thomas Cook holiday, you could be legally entitled to bring a claim directly against your tour operator.
To find out if you could be entitled to receive compensation, call our expert legal team on 0330 100 2851.
Are you legally entitled to make a Thomas Cook holiday claim?
If your Thomas Cook holiday was booked as a package, you will be protected by the Package Travel Arrangements 2018.
Under the Package Travel Arrangements, you have a legal right to expect that your holiday matches the description given when you bought it. Your tour operator will be responsible if your holiday doesn’t match the description given.
For example, if you have suffered an accident caused by faulty equipment or poor maintenance around the hotel, your tour operator could be responsible for your injuries.
You can find out more about package holidays and whether you are protected by the Package Travel Arrangements here.
What should you do if you suffer illness or an accident at Thomas Cook hotel?
If you have suffered an illness or accident at a Thomas Cook promoted hotel, you should report this to your tour operator as soon as you can. This could be through speaking to a rep at the hotel or by emailing the details to your tour operator.
Where possible, you should also keep any receipts for out of pocket expenses caused by your illness or injury including medical and travel costs.
How an experienced holiday claim solicitor can help you
At YourHolidayClaims, our specialist team of legal experts regularly speak to people who have been left frustrated when attempting to deal directly with their tour operator.
Accepting any offer from your tour operator before speaking to a dedicated solicitor could also leave you heavily undercompensated for the illness or injury you have suffered.
By speaking to our experienced team, you will have a legal expert dedicated to helping you receive the maximum amount of compensation for your claim.
Your solicitor will deal directly with your tour operator on your behalf from bringing the initial letter of claim right through to negotiate the best settlement for you.
We will be able to answer any questions you may have on the claims process and to provide the advice you need every step of the way.
How to contact the specialist team at YourHolidayClaims
To talk to one of our friendly legal experts about your claim, call us today on 0330 100 2851.
Or, if you’d prefer to arrange a call back at a time that suits you, you can complete our online contact form here.