Resorts Shigella Bug Leads to £7,900 Compensation Victory at Coral Sea Water World

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Resorts Shigella Bug Leads to £7,900 Compensation Victory at Coral Sea Water World

A family from Renfrew have successfully recovered £7,900 in compensation after an outbreak of illness struck down dozens of holidaymakers at Coral Sea Water World in Sharm El Sheikh, Egypt.

Mr and Mrs Mackinnon, from Renfrew, Scotland jetted out to sun-drenched Sharm El Sheikh in July 2014 for a two week all-inclusive break at Thomson’s Coral Sea Waterworld with their son, Scott.

The family’s hopes of a relaxing break were however quickly quashed as they found themselves suffering an outbreak of shigella on holiday at they Egyptian resort.

Soon after their arrival, Mrs Mackinnon recalled that several holidaymakers appeared to be suffering from illness and could be seen forming “queues at the pharmacy” to collect medicines.

It also became clear to the Mackinnon family that poor hygiene was the cause of the resort’s widespread sickness issues. Mrs Mackinnon reported her concern at “bird poo on the dining room tables” and an “awful smell of sewage” seeping through the air conditioning of their four star room.

On the second week of their stay, Mr and Mrs Mackinnon, along with their son, became the next to suffer from the ‘bug’ and began to suffer “nausea, vomiting, diarrhoea and flu like symptoms”.

Upon their return to the UK, Mr and Mrs Mackinnon informed experts at Your Holiday Claims that they remained unwell for a period of three months following their ruined family holiday.

Their young son Scott also continued to suffer severely and was diagnosed by doctors with highly contagious faecal bacterium, Shigella Sonnei.

Ongoing outbreaks are thought to have affected over 100 holidaymakers at Coral Sea Water World and the specialist solicitors at Your Holiday Claims continue to be instructed by stricken guests.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “Outbreaks of illness have unfortunately continued to affect guests at Coral Sea Water World throughout 2014 and 2015.

“I am therefore thrilled to have helped the Mackinnon family to secure their much deserved settlement following the disappointing experience they endured on holiday at this resort.

“Our holiday illness helpline remains open to holidaymakers affected by illness at Coral Sea Water World on 0330 100 2851 and I would urge anyone affected to come forward and seek advice.”

With the help of Your Holiday Claims, the Mackinnon family have successfully recovered £7,900 in holiday illness compensation from tour operator Thomson.

Mrs Mackinnon commented: “Anne handled the matter very well and was always there to answer our questions. Thank you so much Anne.”

Have you been unfortunate to have been taken ill whilst on holiday at the Coral Sea Waterworld Resort?

Providing your holiday was within the past three years and booked directly with a tour operator, you too may be entitled to claim compensation for holiday illness in Egypt.

Find out today how much your claim is worth and speak directly to one of our friendly no win, no fee holiday illness solicitors on 0330 100 2851.

Or, simply complete our quick holiday claim form and we will be in touch with you as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Resorts Shigella Bug Leads to £7,900 Compensation Victory at Coral Sea Water World
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