A holidaymaker from Rossendale, Lancashire has successfully recovered £2,600 in holiday illness compensation after their stay at Baron Resort in Sharm El Sheikh, Egypt was ruined by gastric illness.
Sarah Kay jetted out to Sharm El Sheikh, Egypt in August 2012 and looked forward to spending some quality time with her partner in the five star surroundings of Thomas Cook’s Baron Resort.
Ill-fated Miss Kay was however destined for a holiday of nightmares as poor hygiene practices at the luxury Thomas Cook resort left her battling severe symptoms of gastroenteritis.
Miss Kay told holiday illness specialists at Your Holiday Claims how she “couldn’t eat for two days” after a romantic meal at the resort’s a-la-carte Indian restaurant left her feeling “violently sick”.
Miss Kay and her partner were also less than impressed by the resort’s hygiene standards and were concerned to witness birds free to fly and feed from food in the five star dining room.
Sickness stricken Miss Kay recalled:
“I believe dirty crockery and cutlery from the Indian restaurant to be the direct source of illness.
“I was given an IV drip and antibiotics but I was so dehydrated the medication made me worse.
“The resort doctor diagnosed me with gastroenteritis and administered further injections and antibiotics for 4 days.
”After returning I was very tired and had no appetite for 2 weeks. I am also now highly sensitive to eating Indian food and have experienced similar symptoms on two occasions when eating spicy foods.
With the help of Your Holiday Claims, Miss Kay has been awarded £2,600 in holiday illness compensation from tour operator Thomas Cook, who promote the Baron Resort.
The expert holiday illness claim solicitor dealing with the case, Tracy Stansfield, commented:
“I am thrilled to have helped Miss Kay to successfully claim compensation following the distress of her stay at Baron Resort in Sharm El Sheikh.
“We continue to hear regularly from holidaymakers who have fallen ill at resorts in Sharm El Sheikh and our helpline remains open for free advice to holidaymakers who have also suffered illness.”
Have you fallen ill on a package holiday in Sharm El Sheikh?
Our dedicated Egypt holiday illness claims team are on hand to help you claim the maximum compensation you deserve.
If you have fallen ill on a package holiday within the last 3 years, you may have a strong case for compensation.
Contact us today to find out what your claim could be worth on 0330 100 2851.
Or you can arrange a call back with an expert holiday adviser by starting your holiday claim online here.