10th Anniversary Results in Compensation Payout after stay at Pine Bay Holiday Resort, Turkey

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Your Holiday Claims have helped a British couple from Royton, Oldham successfully recover £5,200 in compensation after a widespread outbreak of illness ruined their celebratory stay in Turkey.

Liam and Lisa McKay had planned a five star trip, along with their two children, to the Pine Bay Holiday Resort in Kusadasi, Turkey in July 2014 to celebrate their 10 year wedding anniversary.

Yet soon after their arrival, a highly contagious sickness and diarrhoea bug swarming the resort left the couple suffering severely with illness and unable to enjoy their planned celebrations.

Adventurous Mr and Mrs McKay looked forward to a celebratory parasailing excursion but were forced to cancel after they were left feeling weak from “persistent stomach cramps and diarrhoea”.

The stricken couple recalled they were one of many British guests who fell ill at the resort and claimed that poor hygiene in the restaurant and bathrooms provided “a breeding ground for germs”.

Speaking to Your Holiday Claims expert Sue Robinson, Mrs McKay reported:

“There were that many people ill in the resort that the staff could not deal with the pressures of keeping on top of cleanliness.

“The toilet floors had human faeces all over them where people had not been able to get to the toilet in time.”

Mrs and Mrs McKay attempted to settle the matter with tour operator Thomas Cook however after an unsatisfactory response from the holiday company contacted Your Holiday Claims for expert help.

The specialist holiday illness claim team at Your Holiday Claims have now assisted Mr and Mrs Mackay to recover £5,200 in holiday illness compensation.

Solicitor Sue Robinson commented:

“Myself and the team here at Your Holiday Claims team are very happy to have helped Mr and Mrs Mackay receive compensation after their wedding anniversary celebrations were ruined by illness.

“Falling ill whilst on holiday can be a very distressing experience, not least for Mr and Mrs McKay who were travelling with their young two children when they became unwell on holiday.

“Many British holidaymakers remain unaware that could claim compensation if they fall ill abroad so I am very pleased that the McKays contacted us for advice and have now received a fair settlement.”

Find out how much your holiday illness compensation claim is worth today!

If you have fallen ill on a package holiday abroad, our specialist holiday claims team are here to help you claim the maximum holiday illness compensation you deserve.

Find out how much your claim is worth today and call us on  0330 100 2851.

Or, you can arrange a call back with one of our expert holiday claims advisors by starting your holiday claim online.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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10th Anniversary Results in Compensation Payout after stay at Pine Bay Holiday Resort, Turkey
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