Mother and daughter awarded £3,550 following Menorca holiday from hell

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Mother and daughter awarded £3,550 following Menorca holiday from hell

A mother and daughter from Essex have been awarded £3,550 in holiday illness compensation after their stay at the First Choice Holiday Village Menorca in September 2014 was devastated by illness.

Louise Knights and her husband Robert looked forward to their first trip overseas with their young daughter Evie and a well-earned break to celebrate their recent wedding anniversary.

Unfortunately for the Knights family, their celebrations were halted soon after their arrival when Miss Knights became unwell with a high temperature, bowel problems and vomiting.

Whilst resort staff were adamant to suggest Miss Knights’ illness was an isolated case, father and paramedic Mr Knights witnessed “another child visibly vomiting in the reception area” of the hotel.

Mrs Knights was to be next to fall ill just one day later and continued to suffer for several days with severe headaches, pain and fever, which doctors in the UK suspected to be viral meningitis.

Action taken against First Choice

The Knights family became one of a number of British families to take action against First Choice following reports of poor hygiene leaving tens of holidaymakers battling illness throughout 2014.

With the help of Your Holiday Claims, the Knights family have now recovered £3,550 in holiday illness compensation, they commented:

“Our holiday was ruined by the illness picked up at Holiday Village Menorca and we felt angry that our hard earned money had been wasted.

“There were numerous sick reviews on TripAdvisor around the time of our stay which have all disappeared like ours as it was disputed by the hotel.

“We didn’t expect to receive anything at all so we have been delighted with the settlement and seamless service provided by Sue and the team Your Holiday Claims.

Holiday illness expert and solicitor Sue Robinson, commented: “2014 saw a significant amount of holidaymakers come forward to report falling ill due to poor hygiene at Holiday Village Menorca.

“Here at Your Holiday Claims we are thrilled to have helped the Knights family, alongside many of others, to successfully claim compensation after their hard-earned holidays were ruined.

“We continue to be available to those affected by the outbreaks at Holiday Village Menorca and would encourage others affected to contact us to discuss how they could pursue a claim.”

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Mother and daughter awarded £3,550 following Menorca holiday from hell
Amanda Belsham