Holidaymakers helicobacter pylori nightmare ends in £2,400 compensation pay out

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Holidaymakers helicobacter pylori nightmare ends in £2,400 compensation pay out

YourHolidayClaims have helped a cruise ship passenger successfully receive £2,400 in a no win no fee claim after illness symptoms such as sickness, diarrhoea and vomiting ruined her first-ever cruise ship holiday.

Cruise name: Mediterranean cruise on the Thomson Dream

Date of travel: August 2015

Illness suffered: confirmed helicobacter pylori infection

Compensation awarded: £2,400

Tell me more about illness on board the Thomson Dream

YHC client, Mrs Hipkiss fell abruptly ill just days into her week long Mediterranean cruise on board the Thomson Dream liner. Experiencing vomiting, diarrhoea and stomach cramps, the stricken passenger was taken to the ships medical bay by wheelchair and assessed by the medical crew.

A breath test revealed that Mrs Hipkiss tested positive for the bacterium helicobacter pylori and she was placed onto a regimen of medicines to combat the infection.

Despite this medical attention, Mrs Hipkiss remained unwell for the remainder of her ruined cruise and found that she was largely confined to her cabin.

On her return to the UK, the cruise ship passenger consulted her own GP due to ongoing symptoms and she was placed onto a further course of medicine in order to eradicate the infection.

Speaking to the YHC claims experts, Mrs Hipkiss is certain that she contracted helicobacter pylori on board the Thomson Dream. She claims to have witnessed a number of hygiene failings during her stay and draws particular attention to the fact that food that should have been served hot was frequently lukewarm.

How the cruise ship sickness experts at YHC won this case

Instructed on a no win no fee basis, the YHC cruise ship solicitors successfully negotiated a £2,400 settlement with Mrs Hipkiss tour operator, Thomson.

This amount was awarded despite Thomson denying liability.

Commenting on the case, YHC solicitor and Litigation Manager Lucy Johnson said: “I am happy with this result and I trust that Mrs Hipkiss is too.

“Cruise ships holidays continue to be a popular choice amongst holidaymakers and for many, their stays are enjoyable and illness free. However, here at YHC we know only too well that outbreaks of illness can and do occur on cruise ships with those affected often confined to their cabins to recover, as in Mrs Hipkiss case above.

“I would always advise anyone who is unfortunate enough to fall ill on a cruise ship holiday to report their illness and seek medical attention. By following these steps, you both protect your health and provide documentary evidence of the illness suffered should you wish to make a compensation claim on your return. For further advice on what steps you can take following illness on holiday, click here.”

Was your cruise ship holiday ruined by illness?

If your or your family have fallen ill on a cruise ship within the last three years, you too may be eligible to thousands in compensation.

To discuss your case with one of our expert team, call 0330 100 2851.

Alternatively, you may wish to start your claim online by answering a few questions using our quick contact form.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidaymakers helicobacter pylori nightmare ends in £2,400 compensation pay out
Jennifer Hodges