YourHolidayClaims have helped a cruise ship passenger successfully receive £2,400 in a no win no fee claim after illness symptoms such as sickness, diarrhoea and vomiting ruined her first-ever cruise ship holiday.
Cruise name: Mediterranean cruise on the Thomson Dream
Date of travel: August 2015
Illness suffered: confirmed helicobacter pylori infection
Compensation awarded: £2,400
Tell me more about illness on board the Thomson Dream
YHC client, Mrs Hipkiss fell abruptly ill just days into her week long Mediterranean cruise on board the Thomson Dream liner. Experiencing vomiting, diarrhoea and stomach cramps, the stricken passenger was taken to the ship’s medical bay by wheelchair and assessed by the medical crew.
A breath test revealed that Mrs Hipkiss tested positive for the bacterium helicobacter pylori and she was placed onto a regimen of medicines to combat the infection.
Despite this medical attention, Mrs Hipkiss remained unwell for the remainder of her ruined cruise and found that she was largely confined to her cabin.
On her return to the UK, the cruise ship passenger consulted her own GP due to ongoing symptoms and she was placed onto a further course of medicine in order to eradicate the infection.
Speaking to the YHC claims experts, Mrs Hipkiss is certain that she contracted helicobacter pylori on board the Thomson Dream. She claims to have witnessed a number of hygiene failings during her stay and draws particular attention to the fact that food that should have been served hot was frequently lukewarm.
How the cruise ship sickness experts at YHC won this case
Instructed on a no win no fee basis, the YHC cruise ship solicitors successfully negotiated a £2,400 settlement with Mrs Hipkiss’ tour operator, Thomson.
This amount was awarded despite Thomson denying liability.
Commenting on the case, YHC solicitor and Litigation Manager Lucy Johnson said: “I am happy with this result and I trust that Mrs Hipkiss is too.
“Cruise ships holidays continue to be a popular choice amongst holidaymakers and for many, their stays are enjoyable and illness free. However, here at YHC we know only too well that outbreaks of illness can and do occur on cruise ships with those affected often confined to their cabins to recover, as in Mrs Hipkiss’ case above.
“I would always advise anyone who is unfortunate enough to fall ill on a cruise ship holiday to report their illness and seek medical attention. By following these steps, you both protect your health and provide documentary evidence of the illness suffered should you wish to make a compensation claim on your return. For further advice on what steps you can take following illness on holiday, click here.”
Was your cruise ship holiday ruined by illness?
If your or your family have fallen ill on a cruise ship within the last three years, you too may be eligible to thousands in compensation.
To discuss your case with one of our expert team, call 0330 100 2851.
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