Holidaymaker struck by travellers’ diarrhoea in Egypt receives £6,000 in compensation

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A Kent holidaymaker has been awarded £6,000 in a no win no fee settlement with tour operator TUI ltd thanks to the expert travel law solicitors at YourHolidayClaims.

Hotel name: Jaz Mirabel Park, Sharm el Sheikh

Date of travel: May 2015

Nature of illness: Travellers’ diarrhoea

Compensation awarded: £6,000

Tell me more about Travellers’ diarrhoea at Jaz Mirabel Park

YHC client, Denise Brothers, fell ill during the second week of a 14-night all-inclusive stay at the five-star resort.

Her symptoms were such that she was admitted to the onsite partially constructed clinic only to discharge herself owing to the squalid conditions. After being seen by the hotel doctor in her room, the Kent holidaymaker was prescribed multiple medications.

Unfortunately, despite this medical attention, Mrs Brothers remained unwell for the remainder of her ruined holiday and was still suffering on her return home leading her to consult with her own GP.

In the following months, Mrs Brothers endured bouts of gastric distress that still trouble her today and found that she was particularly susceptible to infections. Her GP advised the severity of her travellers’ diarrhoea had left her immune system compromised and diagnosed her with post-infectious irritable bowel syndrome also.

Speaking to the specialist claims team at YHC, Denise is in no doubt that her holiday illness was the result of poor hygiene standards at Jaz Mirabel Park.  She states that hygiene standards were lacking throughout the hotel, with several of her fellow guests also complaining of gastric distress.

In particular, Denise told us that flies and birds were often seen around the food served at the pool bar and the swimming pool water was not clean and clear.

How the specialist solicitors at YHC won this case

Mrs Brothers instructed Anne Thomson, head of travel law at YHC on a no win no fee basis.

Anne successfully negotiated a £6,000 compensation pay out with tour operator TUI UK Ltd without issuing proceedings. The award included amounts for ongoing prescription charges and also reflected Denise’s loss of enjoyment, and pain and suffering.

Commenting on the case, Anne said: “It is so rewarding to have been able to help Mrs Brothers receive compensation after her experience at Jaz Mirabel Park.

“Unfortunately, here at YHC, we regularly hear from holidaymakers, who like Mrs Brothers, continue to suffer ill effects from holiday illness, months, if not years, after their ruined holiday.

“For this reason, I would always advise anyone who falls sick on a package holiday to seek medical attention and report their illness to their holiday rep as soon as they are able to. Exchanging contact details with other afflicted hotel guests can also prove beneficial and could even lead to a group action.”

Was your Egyptian escape cursed by sickness?

As long as your ruined holiday was booked as a package and was within the last three years, you too could be entitled to thousands in a successful no win no fee claim for holiday illness in Egypt.

The dedicated YHC solicitors have already helped British holidaymakers receive over £1 million in compensation following outbreaks of illness in Egyptian package holiday hotels.

To discuss your case with Anne, or any one of the expert YHC team, call our helpline on 0330 100 2851.

Or, if you would prefer that we call you, answer a few questions online and we’ll be in touch.

Praise for YHC solicitor

Mrs Brothers commented: “Anne was very professional, very honest and easy to talk to. She explained everything every step of the way.”

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
Start your claimtoday! See ourSuccess Stories
Holidaymaker struck by travellers’ diarrhoea in Egypt receives £6,000 in compensation
2017-09-04T13:31:01+00:00
Jennifer Hodges