Holidaymaker left on “cocktail of drugs” secures £2,750 in damages

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Holidaymaker left on “cocktail of drugs” secures £2,750 in damages

Thanks to the specialist solicitors at Your Holiday Claims, a holidaymaker from Norwich has successfully recovered £2,750 in compensation after gastroenteritis ruined her family holiday at the five-star Rixos Sharm el Sheikh.

Michelle Hanton-Rhys flew out to the 695 room Rixos Sharm el Sheikh with her husband and children in October 2014, eager to enjoy a fun-filled family trip packed with numerous excursions.

Unfortunately, Michelles action-packed agenda turned into an itinerary of illness and IV treatments as severe gastroenteritis took hold.

Speaking to the legal experts at Your Holiday Claims, Michelle recalls being struck by agonising stomach cramps followed by diarrhoea, nausea and vomiting just days into her Egyptian holiday. As the illness progressed, Michelle states that she felt increasingly faint and realised it was imperative that she sought medical assistance.

“My blood pressure was 70/40 and I was close to passing out immediately prior to the visit of the doctor to our room.

“He diagnosed gastroenteritis and placed me on a drip. I had to return again at 10pm that night for further treatment.

“The doctor also administered antibiotics via the drip on each occasion. He also prescribed a cocktail of drugs that I had to take for the remainder of the holiday.”

Michelle lost out on 8 precious days holiday with her family and was to continue to suffer from illness symptoms until early November.

Michelle is clear that poor food hygiene on behalf of the hotel was the cause of her suffering.

With her family holiday ruined by illness and certain that the hotel was to blame for her symptoms, Michelle decided to take legal action, appointing Anne Thomson, head of travel law at Your Holiday Claims.

Compensation secured

With Annes help, Michelle successfully received £2,750 in a no win no fee settlement.

Commenting upon the case Anne stated, “I am delighted that I was able to assist Michelle following a severe gastroenteritis infection at Rixos Sharm el Sheikh.

“Falling ill on holiday and receiving medical treatment abroad can be both incredibly distressing and expensive, with holidaymakers often left out of pocket. At Your Holiday Claims we are here to help you claim the compensation you deserve to cover the illness you suffered, loss of enjoyment and any medical expenses incurred as a result of your holiday illness.”

Michelle added, “I am extremely grateful to all at Your Holiday Claims. It feels fantastic to be compensated following such an awful experience at the Rixos Sharm el Sheikh and I hope that my experience can benefit others.”

Could you make a claim?

Provided that your stay was within the last three years and was booked as a package, the legal experts at Your Holiday Claims could help you pursue a no win, no fee claim for compensation of up to £43,890.

To date, we have helped British holidaymakers receive over £1 million in total damages following sickness stricken stays in Egypt.

You can find out if you could be entitled to make a claim by calling our friendly holiday claims team on  0330 100 2851.

Or, if you’d prefer to arrange a call back with one of our experts, you can start your holiday claim online.


Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Holidaymaker left on “cocktail of drugs” secures £2,750 in damages
Jennifer Hodges