Family recovers £7,500 after holiday illness at Tropicana Club Azure with help of Your Holiday Claims

Tracy Stansfield and Anne Thomson of Your Holiday Claims has successfully recovered compensation for a young family whose holiday was ruined in the summer of 2011.

The family from Cleethorpes whose names cannot be revealed fully for legal reasons, booked their holiday through Thomson (now known as TUI) to the Tropicana Club Azure, Sharm El Sheikh, Egypt.

During the course of their holiday, they and their children began to suffer from gastric upsets and turned to Your Holiday Claims for help to obtain compensation, not only for the pain and suffering their illness caused but also the loss of their holiday/loss of enjoyment of their holiday.

Tracy and Annes client said: âWe contacted Your Holiday Claims not really knowing how to handle our claim. From the first phone call, right through to the final payment of our cheque, they handled our case in the highest manner.

âWe have encountered fantastic client care and attention throughout our case and will have no hesitation or doubt in recommending them to any friends or colleagues whom may have a similar unfortunate holiday experience as we did. Absolutely top quality people with a very caring and professional attitude to their business.

âWed like to take this opportunity to thank Tracy for all her hard work, it is really appreciated and very much surpassed our expectationsâ.

A figure of £7,500 compensation was awarded to the Cleethorpes family and the offer was accepted.

The Your Holiday Claims team

Anne Thomson has successfully dealt with millions of pounds worth of holiday illness compensation claims over the past 25 years. Anne has previously worked for major tour operators Thomas Cook and Thomson/First Choice and has the background knowledge, expertise and understanding to ensure that you receive the compensation you deserve.

Tracy Stansfield, an experienced solicitor in the team has headed up her own personal injury department representing the victims of accidents and illness for over 20 years. Dealing with a whole range of illnesses/accidents ranging from minor injuries to injuries with life changing consequences, Tracy has successfully worked with her clients to ensure that they receive the maximum compensation due to them.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts

If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.

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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.

Bryonie and Trevor Price

I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.

Jacqui Taylor

Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.

Emma Sheridan

I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.

Dave Robertson

Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.

Christopher Whitwell

We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.

Dianne Cherry