Your Holiday Claims have helped recover £4,058 in holiday compensation for a family of 3 following their first family holiday which was ruined by sickness at Club Mac Alcudia.
Gareth Harries, and his wife Katie, looked forward to their first holiday with 9 month old daughter Freya at Club Mac Alcudia in June 2014 when they were struck down with severe a sickness bug. The young family, from Pembrokeshire, suffered several days of “sickness, diarrhoea and vomiting”, ruining the enjoyment of their treasured first holiday as a family.
Mr and Mrs Harries contacted the Your Holiday Claims team in June 2014 after complaining to their travel agent Thomas Cook and told Your Holiday Claims expert travel law solicitor, Sue Robinson, of their horrific stay at the resort:
“Grimey bathrooms, luke warm food, no sign of the pool being cleaned” recalled Mrs Harries on their 2 week stay at the Spanish resort.
Large scale outbreaks of illness continued throughout summer 2014 at Club Mac Alcudia and the team at Your Holiday Claims received reports from several British guests whose holidays were also ruined by suspected food poisoning at the resort.
YHC Successfully claim £4,058 after ruined family holiday
The team at Your Holiday Claims has now helped the Harries family in making a claim for holiday compensation and recovering £4,058 for their ruined first family holiday. Mrs Harries also successfully recovered her loss of earnings, due to continued illness preventing her from returning to work upon her return to the UK.
Experienced travel law solicitor at Your Holiday Claims, Sue Robinson, commented: “The wide spread outbreaks of illness at Club Mac Alcudia in June 2014 was very worrying, however I am extremely pleased that the Harries family have now been properly compensated for their ruined family holiday.
“This serves as an important reminder to Club Mac Alcudia and holiday operators that slipping hygiene standards can have dire consequences for holidaymakers and I would encourage any holidaymakers also affected to contact us for expert advice.
Upon receiving their final settlement of compensation, Mr Harries commented: “We are very pleased with the service received from Your Holiday Claims and would like to thank Sue and the team for their assistance in the matter.