Family receive nearly £30,000 in compensation for unlucky 13 struck by holiday illness in Egypt

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Family receive nearly £30,000 in compensation for unlucky 13 struck by holiday illness in Egypt

The legal experts at Your Holiday Claims have helped a Buckinghamshire family recover nearly £30,000 in damages after all but two members of their holiday party suffered from crippling gastric illness symptoms at Sea Club Resort, Sharm el Sheikh.

Brian and Pamela Pilling jetted off to sunny Sharm el Sheikh in August 2015 along with 13 of their nearest and dearest family members, eager to make the most of the five-star facilities at the Sea Club Resort.

However, within days of their arrival at the Thomson promoted complex, both Brian and Pamela were struck by sickness, stomach cramps, diarrhoea and fever. The illness symptoms were so severe that the couple sought medical attention in resort where they were placed onto drips and prescribed an array of medications for acute gastroenteritis and dehydration.

Despite this medical intervention and spending over £700 in doctor’s fees, the Chesham couple remained severely unwell for the remainder of their ruined holiday, unable to take part in planned activities and excursions.

Brian and Pamela were both placed received medical treatment in the resort due to acute gastroenteritis.
Brian and Pamela were both received medical treatment in the resort due to acute gastroenteritis.

Multiple Guests Suffering Symptoms at Sea Club Resort

Unfortunately, Brian and Pamela were far from alone in their suffering – over the course of their two week stay at Sea Club Resort, 11 out of the 13 other members of their holiday party experienced the same unpleasant illness symptoms to varying degrees.

Astoundingly, all of the “unlucky 13” holidaymakers were to remain unwell on their return home, with several seeking medical advice from their GP once back in the UK.

Speaking to the specialist solicitors at Your Holiday Claims, retired Brian expresses great disappointment that his family’s £17,000 holiday was devastated by illness and “wishes we had never gone.”

“One very expensive holiday ruined,” he states adding that numerous members of his family were unable to return to work for a number of days due to the persistence of illness symptoms.

Brian also reveals that he and Pamela were forced to cancel a planned holiday to France scheduled for September 2015 as their GP feared the couple were still too weak to travel.

Fortunately, all family members have now made a full recovery but Brian is certain that poor food hygiene at Sea Club Resort was responsible for his family’s suffering. “All the food seemed to be of quite good quality but my son-in-law spotted some chicken that still looked pink at the BBQ. As the area was dimly lit, we only noticed the colour of the meat after most of the family had already eaten.

“We were also concerned by the number of sparrows flying around and in the beach restaurant. Although the restaurant was covered and surrounded by netting, the birds had an always open entrance to fly in and out of and were always seen around any uncovered food,” he states.

£29,850 compensation victory

Following his ruined Egyptian getaway, Brian contacted Your Holiday Claims for specialist legal advice.

Experienced solicitor Sue Robinson handled all 13 claims for compensation on a no win no fee basis and secured a staggering settlement of £29,850 in total.

Commenting on the case, Sue said: “I am overjoyed that I was able to help Brian, Pamela and their family obtain compensation after such a dreadful experience at Sea Club Resort.

“Throughout 2015 and in 2016, we were inundated with enquiries from stricken Sea Club guests. Many had suffered gastric illness symptoms, like the Pillings, and faced out of pocket expenses for medical care or missed days at work on their return home.

“I would strongly urge anyone who has suffered from illness on a package holiday at this resort within the last three years to come forward and contact Your Holiday Claims. We can help you recover compensation to cover the illness you suffered, loss of enjoyment and recoup any out of pocket expenses. All on a no win no fee basis.”

Don’t delay – start your no win no fee claim today

Your Holiday Claims have over 50 years’ experience in successfully settling claims for holiday illness in Egypt.

To see if you are eligible to make a no win no fee claim for compensation call us now on  0330 100 2851.

Or, if you’d prefer to arrange a call back with one of our experts, you can start your claim online.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Family receive nearly £30,000 in compensation for unlucky 13 struck by holiday illness in Egypt
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