Family holiday ruined by salmonella outbreak results in £5,350 compensation award

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Family holiday ruined by salmonella outbreak results in £5,350 compensation award

The expert YHC food poisoning on holiday solicitors have helped a holidaymaker receive thousands in compensation after her young daughter fell severely ill with salmonella in Turkey.

Hotel name: Marmaris Palace Hotel

Date of travel: July 2014

Nature of illness: salmonella gastroenteritis

Compensation awarded: £5,350

What happened at Marmaris Palace Hotel?

Our client, who was just 5 years old at the time of her ruined holiday, fell abruptly ill with the classic symptoms of gastric illness days into her family getaway at the Thomas Cook promoted resort. Our clients mother comments that at its peak, vomiting would occur every 30 minutes.

Unfortunately, our client remained unwell for the rest of her time in Turkey and continued to experience repeat illness symptoms on her return to the UK.

After seeking medical treatment from her own GP, a stool sample was provided which tested positive for the salmonella bacterium.

However, a long recovery still lay in store for our client as she continued to experience episodes of gastric distress months after her ruined holiday and was consequently diagnosed with post-infectious irritable bowel syndrome.

Speaking to the YHC salmonella compensation experts, our clients mother is certain that her daughters illness was the result of hygiene failings at the Marmaris Palace Hotel. She comments that the uncovered food on offer would be left for prolonged periods of time at room temperature and appeared to be recycled, served up on more than one occasion.

Hotel staff were also observed transferring food without wearing protective clothing and she alleges to have witnessed sweat from a staff member drip into the prepared food.

She further states that it soon became obvious that other guests were also suffering in the illness outbreak with diarrhoea said to have been visible in the hotels public toilets.

YHC help salmonella stricken child receive £5,350 in compensation

YHC Litigation Executive, Darren Bibby was able to negotiate a successful pay out of over £5,000 for the salmonella stricken child.

This amount was awarded with Thomas Cook admitting liability.

Commenting on the case, Darren said: “I am absolutely delighted that I was able to help our client claim the compensation she rightfully deserved after contracting salmonella at the Marmaris Palace Hotel.

“In our experience, food poisoning infections, such as salmonella, are often the result of breakdowns in food or pool hygiene standards within package holiday hotels. For this reason, I would always advise anyone who is unfortunate enough to fall ill abroad to seek medical attention, report their illness and to document any apparent hygiene failings.”

Did salmonella strike during your holiday?

If you or your loved ones contracted food poisoning on a package holiday and it was within the last 3 years, you too could be entitled to thousands in compensation with help from the experts at YHC.

To find out if you are eligible to make a no win no fee claim, call 0330 100 2851 and speak to one of our friendly food poisoning compensation specialists.

Or, if youd like to request a call back, you can start your claim online by answering a few short questions.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Family holiday ruined by salmonella outbreak results in £5,350 compensation award
Jennifer Hodges