Family awarded over £9,000 after illness ruins holiday at the Corfu Sea Gardens

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Family awarded over £9,000 after illness ruins holiday at the Corfu Sea Gardens

Here at Your Holiday Claims we have recently helped a British family obtain a combined payout of £9,400 after they fell ill on holiday in Corfu.

Tarina Phillips had travelled to the Corfu Sea Gardens with her family of four in September 2013. What was supposed to be a relaxing family holiday was ruined as the family fell ill and were forced to seek medical treatment at the resort.

Mrs Phillips reported that the entire family was affected by the illness just a few days after their arrival at the hotel. Her husband, Patrick Phillips, sought treatment from an onsite doctor as the illness worsened.

Mr Phillips received intravenous fluids and intravenous antibiotics in an attempt to control his symptoms.

Mr and Mrs Phillips one-year-old daughter was also affected by severe weight loss during their stay.

In recent months, we have helped 16 holidaymakers obtain compensation after illness spoilt numerous family holidays at the Corfu Sea Gardens. A combined total of over £30,000 has been received by holidaymakers affected by the outbreaks.

Food at the hotel appeared to be constantly re-served throughout the day and was often cold or undercooked. Restaurants at the hotel were infested with flies, with rats witnessed around the kitchen area.

Raw sewerage was also seen leaking into baby pools at the hotel, yet when hotel staff were informed, pools were not closed or even cleaned.

YourHolidayClaims Prepare Case Against Thomas Cook

The experience led to Mrs Phillips contacting Your Holiday Claims in order to pursue a claim for compensation against their tour operator Thomas Cook.

Tarina Phillips said of their stay at the Corfu Sea Gardens: “We all started getting symptoms within the first few days and the illness lasted throughout our stay so much so my daughter had lost a significant amount of weight.

“Anne was really helpful throughout the entire process and we are all pleased that the claim has now been settled.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “It is always concerning to hear of a family contracting such an illness on holiday. It can be an incredibly distressing experience for a family.

“When food is served undercooked or swimming pool water becomes contaminated, holidaymakers are placed at serious risk of illness.

“It is vital that all tour operators and hotel management ensure that high standards of food and hygiene are maintained at all times in order to prevent such outbreaks of illness from occurring.

Has your package holiday been ruined by illness?

If you’ve fallen ill on a package holiday, the experts at YourHolidayClaims could help you receive thousands of pounds in compensation. Our specialist solicitors regularly help hundreds of people across the UK receive the compensation they deserve after outbreaks of illness in hotels book through tour operators including Thomas Cook.

Under UK law, you will be entitled to bring a claim directly against your tour operator if you have suffered an illness caused by poor food or hygiene standards in an all-inclusive package holiday hotel. As long as your symptoms lasted for more than 7 days, the specialist solicitors at YourHolidayClaims could help you claim thousands of pounds in compensation.

If you’d like to talk to one of our specialist solicitors about your claim, call us today on 0330 100 2851.

Or, if you don’t have time to talk to us right now, you can arrange a call back with a member of our team by starting your holiday illness claim online.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Family awarded over £9,000 after illness ruins holiday at the Corfu Sea Gardens
Shaun Starr