E. coli at the Vincci Taj Sultan in Tunisia – British holidaymaker obtains £2,935 after illness

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E. coli at the Vincci Taj Sultan in Tunisia – British holidaymaker obtains £2,935 after illness

A Your Holiday Claims client has recently received £2,935 in compensation after contracting E coli at the Vincci Taj Sultan in Tunisia.

Carl Pallant, 29, from Horsham, West Sussex, travelled to the Vincci Taj Sultan in June 2013. He began to feel unwell on his return to the UK, suffering symptoms including diarrhoea and stomach cramps.

Due to the severity of the symptoms suffered, Mr Pallant was admitted to hospital in Crawley for treatment. After days of tests it was confirmed that he had contracted E coli during his stay at the Vincci Taj Sultan.

Holidaymaker receives £2,935 after illness on holiday at Thomas Cook hotel

Mr Pallant had booked the Tunisian getaway through the tour operator Thomas Cook.  He reported that breakdowns in hygiene standards were rife within the hotel’s restaurants.

Food was often served undercooked and birds were seen flying around open buffet restaurants where food was uncovered.

Mr Pallant said: “The conditions in the restaurant were really poor. Birds were flying in and around the restaurant and I noticed bird faeces on table cloths and birds landing on tables and chairs.

“I went to Crawley hospital then I was sent to East Surrey. The doctors weren’t sure what was wrong with me. I had various tests over four days. Once I got home it was confirmed that I had E coli.

“Anne was extremely helpful from start to finish in helping me get this claim settled.”

Anne Thomson, Head of Travel Law, commented on the case: “We are always concerned to hear of a holidaymaker who has required hospital treatment as a result of holiday illness. In this case, Mr Pallant became extremely unwell after contracting E coli.

“E coli is a type of bacterium that can cause symptoms of severe abdominal pain, watery and bloody diarrhoea, vomiting and, in some cases, kidney failure. This may be the result of consuming food which has been undercooked or washed in water which may have been contaminated by faeces.

“It is of vital importance that all tour operators and hotel managements ensure that the highest standards of hygiene are maintained within their kitchens and restaurants to protect holidaymakers from such infections.

“I would encourage anyone who has been affected by E coli at the Vincci Taj Sultan to get in touch with the experts at Your Hoilday Claims today.”

Was your Thomas Cook holiday ruined by sickness?

If your Thomas Cook holiday has been ruined by symptoms of illness lasting for more than 7 days in the past 3 years, you could be entitled to claim thousands of pounds in compensation with the help of the dedicated claims experts at YourHolidayClaims.

To speak directly to one of our experts today, call us on  0330 100 2851.

Or, if you’d prefer to arrange a call back with one of our specialists, you can start your holiday claim online.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
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Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
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E. coli at the Vincci Taj Sultan in Tunisia – British holidaymaker obtains £2,935 after illness
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