“Cursed” Egyptian holiday leads to £10,950 compensation success

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A Liverpool family of 4 have successfully received over £10,000 in damages following a ruined holiday in Egypt.

Hotel name: Holiday Village Red Sea, Sharm el Sheikh

Date of travel: May 2015

Nature of illness: Gastric illness

Compensation awarded: £10,950

What happened at Holiday Village Red Sea?

The Turners – mother Amanda, father Neil and 2 boys Bobby and Alfie – fell victims to an alleged sickness outbreak just days into their eagerly anticipated stay at Holiday Village Red Sea.

Experiencing the debilitating symptoms of sickness, diarrhoea and stomach cramps, the family claim that their hard-earned holiday was effectively “ruined” as they were unable to take part in any of the activities they had been looking forward to.

Speaking to the experienced claims experts at Your Holiday Claims, the Turners are in little doubt that their illness was the result of poor hygiene standards at the resort. Mother Amanda lists several alarming hygiene failings including:

  • Food was left uncovered
  • Buffet food was left for prolonged periods of time with new supplies added to existing
  • Cutlery and crockery did not appear clean
  • Birds and flies were seen in and around dining areas and food
  • The swimming pool water did not appear clear with smells emanating from the pool

How the specialist claims team at Your Holiday Claims won this case

Tracy Stansfield, holiday village claims expert at Your Holiday Claims was the Turner’s first choice for legal representation.

With Tracy on their side, the stricken quartet received a total compensation pay out of £10,950 from tour operator Thomson.

Commenting on the case, Tracy said: “I am delighted that I was able to help the Turners.

“Unfortunately, the Turner’s experience at the Holiday Village Red Sea is by no means an isolated incidence. Here, at Your Holiday Claims, we have represented and continue to represent tens of holidaymakers who have suffered from illness during stays at the resort, including holidaymakers who have been diagnosed with confirmed cases of cryptosporidium – a water borne parasite.

“I would always advise anyone who is struck by illness abroad to seek medical attention and report your symptoms to your tour operator.”

Want to talk to our dedicated sickness lawyers?

If you would like to discuss your case with Tracy or any one of our highly qualified legal team, call now on 0330 100 2851.

Alternatively, you can request a call back through our online enquiry form.

Client praises YHC dedication

The Turners said of their experiences: “Thanks for your speedy responses Tracy.”

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
Start your claimtoday! See ourSuccess Stories
“Cursed” Egyptian holiday leads to £10,950 compensation success
2017-08-04T10:43:41+00:00
Jennifer Hodges