Compensation victory for Holidaymaker hospitalised twice in Turkey

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Compensation victory for Holidaymaker hospitalised twice in Turkey

Thanks to industry leaders Your Holiday Claims, a Stockport holidaymaker has received £1,600 in holiday illness compensation after being hospitalised twice with severe illness symptoms at Yel Holiday Resort in Turkey.

Gracia Isherwood jetted off to the three-star Yel Holiday Resort in mid-August 2013 looking forward to making the most of her first holiday abroad with her partner.

However, within days of her arrival at the Hisaronu hotel, project manager Gracia started to experience severe and debilitating gastric illness symptoms that left her unable to stand.

Following doctor-led care at the resort, Gracia was rushed to hospital and placed onto an IV drip.

Incredibly, this was just the first of two hospital admissions for the stricken British tourist as within 24 hours of her discharge, Gracia was again admitted to hospital owing to the severity and persistence of her illness symptoms.

Following her second admission, Gracia was to stay in hospital for the remainder of her ruined holiday, receiving an array of treatments including injections and drips as doctors battled severe diarrhoea, vomiting and stomach cramps.

Speaking to the experts at Your Holiday Claims, Gracia describes the experience as “extremely traumatising.”

“I had no contact with my family other than when the Thomas Cook representative came to visit.

“I was told I could potentially need an operation and I was unsure if I would even make my flight home.

“Out of the 10-day holiday, I spent 6 days ill, this was extremely upsetting as I had saved up for a year for the holiday and was unable to attend planned and paid for excursions.”

Doctors Rule Gastroenteritis Contracted at Yel Holiday Resort

Still ill on her return home, Gracia continued to feel unwell for a number of weeks and was forced to take time off work. GP examinations suggest that the cause of her suffering was acute gastroenteritis.

Gracia is clear that poor hygiene standards at Yel Holiday Resort were to blame for her suffering and believes that others were also ill during her stay.

“The food was of a poor standard,” states Gracia adding that food served was often undercooked or lukewarm. Gracia also describes the restaurant as “dirty” as insects and flies were allowed to swarm over the reheated, repetitive dishes.

Having suffered considerably, the Stockport holidaymaker turned to Your Holiday Claims for legal advice and pursued a no win no fee claim for holiday illness in Turkey.

Compensation success

Travel law expert Sue Robinson represented Gracias case for compensation, successfully securing £1,600 in damages for the stricken holidaymaker.

Commenting upon the case, Sue said: “It is very rewarding to have helped Gracia receive the compensation that was rightfully hers following a horrendous stay at Yel Holiday Resort in Turkey.

“At Your Holiday Claims our helpline remains open to anyone who has suffered from illness on a package holiday within the last three years. We know how distressing falling ill on holiday can be and we are here to ensure that you receive the compensation you deserve not only for the illness you suffered but also to cover loss of enjoyment and any medical expenses incurred as a result of your illness.”

Gracia added, “I am overjoyed to have a positive result after such a dreadful holiday experience.”

If you’d like more information on how we help holidaymakers claim compensation for illness in Turkey, click here.

What is your claim worth?

If you or your family suffered from illness on a package holiday within the last three years, the specialist solicitors at Your Holiday Claims could help you recover anything between £770 – £43, 890 in a successful no win no fee settlement.

If you’d like to talk to one of our legal experts about making a claim, call us today on  0330 100 2851.

Or, you can arrange a call back with a member of our team by completing our holiday illness enquiry form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Compensation victory for Holidaymaker hospitalised twice in Turkey
Jennifer Hodges