Compensation for holidaymaker who missed flight whilst in hospital on holiday

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Compensation for holidaymaker who missed flight whilst in hospital on holiday

Your Holiday Claims has successfully helped a British holidaymaker recover £1,700 in holiday illness compensation after they were left hospitalised with acute gastroenteritis on holiday in El Tayo, Spain.

Mark Dean from West Sussex, along with his wife and daughter, were taking a well-earned break at all-inclusive Cabogata Garden Hotel and Spa between the 7th and 21st August 2014 when their holiday took a turn for the worst one day prior to their planned return home.

In the early hours of the 20th August Mr Dean began to feel extremely unwell with symptoms of sickness and diarrhoea and asked his wife to call the doctor.

Shortly after an ambulance was called to the resort and Mr Dean was swiftly admitted to a local hospital where he was diagnosed with bacterial infection, “acute gastroenteritis”.

Gastroenteritis, an infection of the gut, is commonly spread when the bacteria found in faeces are transferred to the mouth and in most cases is contracted as a result of food poisoning.

Mr Dean said he had noted, “several birds in the restaurant” and “birds defecating from the roof of the pool bar” but could not have imagined the impact of the illness which followed.

Speaking of the ordeal, Mr Dean commented, “I felt extremely weak at the point of hospitalisation.

“My wife spent much of the day and evening with me leaving our 15 year old daughter alone in the hotel.

“The following day my wife and daughter departed for home leaving me in the hospital.”

Mr Dean remained in hospital for treatment for a period of three days before finally returning home alone “without ever re-attending the hotel”.

£1,700 in compensation won after hospital treatment

With the help of Your Holiday Claims, Mr Dean has now received £1,700 in a successful gastroenteritis on holiday claim from tour operator Thomas Cook. If you’d like more information on how we help people make successful gastroenteritis claims, click here.

Tracy Stansfield, the solicitor dealing with the case at Your Holiday Claims, commented: “I am very pleased to have helped Mr Dean and his family recover compensation following the alarming experience they endured on holiday in Spain.

“Many people remain unaware that they may be eligible to claim compensation if they fall ill in on a package holiday abroad so I hope that Mr Dean kindly sharing his experience will help other British holidaymakers who find themselves in similar distress.”

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Compensation for holidaymaker who missed flight whilst in hospital on holiday
Amanda Belsham