£3,750 compensation for holidaymaker who broke toe during fire evacuation

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£3,750 compensation for holidaymaker who broke toe during fire evacuation

A British holidaymaker has recovered £3,750 after breaking a toe during an evacuation of her hotel following a suspected generator fire.

Hotel name: Baia Lara Hotel, Turkey

Date of travel: July 2013

Nature of injury: broken toe

Compensation awarded: £3,750

What happened at Baia Lara Hotel?

Our client had travelled to the Baia Lara Hotel in July 2013. However, the holiday was ruined by a distressing experience caused by the suspected generator fire and the hotel’s inadequate emergency evacuation procedures.

On the 5th day of our client’s stay at the Turkish Hotel, a fire began whilst she was in the hotel room. The fumes started to spread across all floors of the 399 room hotel.

Despite smoke rising to their room on the 7th floor of the hotel, they had still heard no smoke alarms. On leaving the room, they quickly became aware that there was no emergency lighting in place.

With no staff in sight, hotel guests were forced to fight their way through the smoke-filled corridors and attempt to find their own way out.

Our client had started making her way down a stairwell when she stumbled in the dark, injuring and breaking her toe.

After the holiday accident, our client was forced to spend time in 3 separate hotels as the tour operator attempted to find accommodation for the rest of her holiday.

How YHC successfully settled this holiday injury claim

On returning to the UK, our client decided to contact the holiday accident claims team at Your Holiday Claims to see whether she would be entitled to pursue a hotel accident abroad claim.

Tracy Stansfield, an experienced holiday accident claims solicitor, was able help our client obtain £3,750 in compensation from the tour operator, TUI.

Client praises YHC hotel accident team

Our client said of the experience: “We were on the 7th floor with no help to find our way out of the hotel.

“We both inhaled a significant amount of smoke and fumes in what could have been a life threatening situation.

“I would like to thank Tracy for her help in settling the holiday injury compensation claim and her support throughout the claims process.”

Tracy Stansfield, the specialist holiday accident claims solicitor who handled the case, commented: “The situation in which our client found herself was particularly distressing and could have easily been avoided.

“It is absolutely vital that tour operators ensure the hotels they promote have the correct health and safety procedures in place to avoid accidents such as this.”

How the accident abroad team at YourHolidayClaims can help you

If like our client, you have suffered an injury in a package holiday hotel through no fault of your own, you could be eligible to claim compensation.

To discuss the details of your case with a member of our experienced litigation team, call 0330 100 2851.

Alternatively, if you’d like for one of our dedicated accident abroad solicitors to call you, complete our quick holiday injuries contact form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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£3,750 compensation for holidaymaker who broke toe during fire evacuation
Shaun Starr