Your Holiday Claims have helped a holidaymaker from Warwickshire claim £7,500 in holiday illness compensation after a severe bout of gastroenteritis left him battling long term illness.
Our client and his wife travelled to Sharm El Sheikh in June 2013 for a 9 night all-inclusive stay at the Royal Albatross Moderna, provided by tour operator Thomas Cook.
The couple had visited Sharm El Sheikh a number of times and looked forward to a luxury stay at Royal Albatross Moderna to celebrate their seventh wedding anniversary in the Egyptian sunshine.
Upon arrival, our client and his wife were disappointed to find that standards of hygiene were noticeably poor and recalled their concern at leftover food items being ‘recycled’ for the next day.
In fact just five days after the arrival at the resort our client began to experience symptoms of gastroenteritis, a severe gastric condition which continued to plague his long term health.
The first indicators of illness were abdominal cramps and sickness. These were followed quickly in the coming days by profuse diarrhoea which left our client confined to his room.
On the advice of the Thomas Cook representative, the wife of our client was directed to the onsite Pharmacy where she was provided with antibiotics to remedy her husband’s condition.
Our client and his wife returned from their ill-fated stay in Sharm El Sheikh four days later but unfortunately this was not the end of our client’s episode of poor health.
In the coming days our client was to endure almost 200 separate bouts of diarrhoea and has continued to suffer since although his symptoms are slowly improving.
£7,500 successfully claimed by solicitors for victim
With the help of Your Holiday Claims, our client from Warwickshire has now secured £7,500 in gastroenteritis on holiday compensation from tour operator Thomas Cook. You can read more on how our legal experts can help you make a gastroenteritis claim here.
Holiday claims expert and Head of Travel Law at Your Holiday Claims, Anne Thomson, commented:
“This particular case is certainly one of the most troubling I have come across and I would not wish for any holidaymaker to endure such a dreadful and long spanning illness.
“Myself and the team at Your Holiday Claims are very happy to have helped our client secure his settlement and wish both him and his wife many happy and incident free holidays in the future.
Our client added: “My wife and I have been very happy with the personal and professional service we have received from Your Holiday Claims. Thanks again Anne, you’re one in a million!”