7th Wedding Anniversary to Sharm results in £7k compensation pay-out

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Your Holiday Claims have helped a holidaymaker from Warwickshire claim £7,500 in holiday illness compensation after a severe bout of gastroenteritis left him battling long term illness.

Our client and his wife travelled to Sharm El Sheikh in June 2013 for a 9 night all-inclusive stay at the Royal Albatross Moderna, provided by tour operator Thomas Cook.

The couple had visited Sharm El Sheikh a number of times and looked forward to a luxury stay at Royal Albatross Moderna to celebrate their seventh wedding anniversary in the Egyptian sunshine.

Upon arrival, our client and his wife were disappointed to find that standards of hygiene were noticeably poor and recalled their concern at leftover food items being recycled for the next day.

In fact just five days after the arrival at the resort our client began to experience symptoms of gastroenteritis, a severe gastric condition which continued to plague his long term health.

The first indicators of illness were abdominal cramps and sickness. These were followed quickly in the coming days by profuse diarrhoea which left our client confined to his room.

On the advice of the Thomas Cook representative, the wife of our client was directed to the onsite Pharmacy where she was provided with antibiotics to remedy her husbands condition.

Our client and his wife returned from their ill-fated stay in Sharm El Sheikh four days later but unfortunately this was not the end of our clients episode of poor health.

In the coming days our client was to endure almost 200 separate bouts of diarrhoea and has continued to suffer since although his symptoms are slowly improving.

£7,500 successfully claimed by solicitors for victim

With the help of Your Holiday Claims, our client from Warwickshire has now secured £7,500 in gastroenteritis on holiday compensation from tour operator Thomas Cook. You can read more on how our legal experts can help you make a gastroenteritis claim here.

Holiday claims expert and Head of Travel Law at Your Holiday Claims, Anne Thomson, commented:

“This particular case is certainly one of the most troubling I have come across and I would not wish for any holidaymaker to endure such a dreadful and long spanning illness.

“Myself and the team at Your Holiday Claims are very happy to have helped our client secure his settlement and wish both him and his wife many happy and incident free holidays in the future.

Our client added: “My wife and I have been very happy with the personal and professional service we have received from Your Holiday Claims. Thanks again Anne, youre one in a million!”

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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7th Wedding Anniversary to Sharm results in £7k compensation pay-out
Amanda Belsham