A family of four from Clackmannanshire, Scotland have successfully recovered £7,350 in holiday illness compensation after their stay at Eftalia Resort in Alanya, Turkey was ruined by sickness.
Shaun and Joanne Taylor, along with their two children, had looked forward to a family break at Thomas Cook’s 3 star Eftalia Resort. Yet soon after their arrival the entire family became unwell.
Symptoms of “stomach cramps, sickness and diarrhoea” left the family of four bedbound by illness and unable to enjoy their all-inclusive break. Mr Taylor suffered additionally with an ear infection.
The Taylor family reported their alarm at “flies, insects, birds and cats” freely roaming the restaurant and remarked that the food served at the resort’s all-inclusive restaurant was often “inedible”.
“I never saw the pool getting cleaned once” added sickness stricken Mr Taylor.
Your Holiday Claims have helped hundreds of British travellers affected by illness whilst holidaying in Turkey and continue to assist guests who fall ill whilst on package holidays abroad.
Sue Robinson, an expert holiday illness solicitor at Your Holiday Claims, commented: “Turkey continues to be a popular destination for British holidaymakers however our team frequently speak to holidaymakers who have been affected by illness in the regions popular resorts.
“I would strongly encourage British holidaymakers also affected by illness at Eftalia Resort to seek expert legal advice as they may be eligible to pursue a claim for holiday illness compensation compensation.”
With the help of Your Holiday Claims, the Taylor family have successfully recovered £7,350 in holiday illness compensation.
Mr Taylor commented: “We have been extremely pleased with the service from Your Holiday Claims and would like to thank Sue and the team for all their help in bringing the matter to a close.”