£5,100 compensation recovered after married couple suffer food poisoning at Nubian Village

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£5,100 compensation recovered after married couple suffer food poisoning at Nubian Village

Your Holiday Claims has recently recovered £5,100 in compensation for a British couple who suffered from food poisoning during their First Choice holiday at the Nubian Village in Sharm El Sheikh, Egypt.

Mr and Mrs Finch, from Burnley, Lancashire, travelled to the Egyptian resort to celebrate their 25th silver wedding anniversary, but their holiday was ruined after they became ill suffering symptoms of nausea, severe stomach cramps, diarrhoea and vomiting.

The couple suffered to the extent that they were hospitalised due to the severity of the sickness they contracted whilst on holiday at the Nubian Village. During this time, Mrs Finch lost over a stone in weight.

On their arrival at the Nubian Village in May 2013, Mr and Mrs Finch noted that building work was being undertaken at the hotel. They informed us that the swimming pool was in very poor condition and much of the food was served at a lukewarm temperature.

The quality of the food at the hotel is thought to have been the cause of the illness, with Mr and Mrs Finch having contracted food poisoning during their holiday. They have reported to us that there were other holidaymakers at the First Choice promoted hotel had fallen ill during their stay.

Darren Finch, 49 and Tracy Finch 46, who booked their holiday through First Choice, contacted Your Holiday Claims on their return from the Nubian Village. Anne Thomson, Head of Travel Law at Your Holiday Claims was able to offer advice on how they could make a claim as a result of their holiday illness and guided them through the claims process.

Holiday at Nubian Village spoiled by food poisoning

The couple said, “Our illness at the Nubian Village really did spoil what should have been such a special occasion.

“There was so much building work going on around the hotel and the swimming pool was filthy. The food they served was really poor and it ruined our holiday.

“We would like to thank Anne for all her support in helping us to settle this claim”.

Anne Thomson, who holds over 25 years’ experience within the travel law industry said of the case, “It is never acceptable for a couple to have to suffer from food poisoning on holiday. Mr and Mrs Finch have both experienced an extremely unpleasant illness which resulted in hospitalisation.

“Tour operators and hotel management have a duty of care to ensure that hygiene is always of the highest standards. We would hope that the processes in place to maintain these standards at the Nubian Village in Sharm El Sheikh are promptly reviewed in order to avoid similar holiday illness in the future.

“I would encourage anyone who has suffered food poisoning at Nubian Village to contact our expert claims team for advice on whether they may be able to make a successful claim for compensation.”

Did illness turn your First Choice holiday into last choice?

If you’ve been affected by illness during your First Choice holiday, the expert solicitors at YourHolidayClaims could help you claim thousands of pounds in compensation.

To talk to a member of our expert team to find out how we can help you, call us now on 0330 100 2851.

Or, if you’d prefer a call back with one of our holiday claims specialists, you can start your holiday claim online here.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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£5,100 compensation recovered after married couple suffer food poisoning at Nubian Village
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