£4,750 settlement success for salmonella sufferer

pool cayo coco cuba

The dedicated holiday claims solicitors at Your Holiday Claims have helped an Oldham holidaymaker successfully receive £4,750 in damages following severe food poisoning on holiday.

Hotel Name: Tryp Cayo Coco, Cayo Coco, Cuba

Date of travel: September 2015

Nature of illness: Salmonellosis

Compensation awarded: £4,750

What happened at Tryp Cayo Coco?

Oldham couple, Mr and Mrs Beswick travelled to the four-star Tryp Cayo Coco resort hoping to take in many of Cuba’s sights through planned excursions.

Despite enjoying the first week of their 14-night getaway, things took a decidedly different turn towards the end of their stay.

Speaking to the legal experts at Your Holiday Claims, Mrs Beswick vividly recalls being struck by sickness, diarrhoea and stomach cramps leading her to self-medicate in resort and endure a particularly unpleasant return flight home.

Unfortunately, once back in the UK, Mrs Beswick’s symptoms became progressively worse to the extent that she attended an out of hours GP at Manchester Royal Hospital as well as her own GP. Tests revealed that the cause of her suffering was salmonella food poisoning. You can read more about making a claim for salmonella holiday compensation here.

This diagnosis was of little comfort to the stricken holidaymaker however as she remained plagued by repeat illness symptoms and still does, with symptoms not expected to resolve until July 2017 – an illness duration just shy of 2 years.

Mrs Beswick is certain that her extended suffering is the result of poor hygiene practices at hotel Tryp Cayo Coco. She alleges to have witnessed a number of alarming practices during her stay, including:

  • Food appeared to be reheated and served up on more than one occasion
  • Food was uncovered
  • Buffet food was left for prolonged periods of time at room temperature
  • Flies were often seen in the dining room and on the food
  • On one occasion birds were often seen flying around the buffet restaurant

How our legal experts won this case and could help you

Travel law expert, Sue Robinson was Mrs Beswick’s first choice for legal representation.

Acting on a no win no fee basis, Sue successfully negotiated a total payout of £4,750 for the salmonella stricken holidaymaker with tour operator, Thomas Cook.

Commenting on the case, Sue said: “It was my absolute pleasure to assist Mrs Beswick.

“Salmonellosis is a serious illness that is not only extremely unpleasant, but can also lead to a long recovery period, as in Mrs Beswick’s case. Your Holiday Claims highly recommend that if you are unfortunate enough to experience illness symptoms such as sickness, diarrhoea and stomach cramps on holiday you keep a record.”

Want to talk to our legal experts at YHC?

If you would like to book a call with Sue Robinson or any of our legal team from our dedicated claims department call now on 0330 100 2851.

Alternatively, you may wish to request a call back through our online enquiry form.

YHC pleased with client’s feedback on winning case

Mrs Beswick added, “I am extremely happy with this result.”

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
Start your claimtoday! See ourSuccess Stories
£4,750 settlement success for salmonella sufferer
2017-04-19T08:51:38+00:00
Jennifer Hodges