£3,900 compensation victory for British couple struck by sickness bug at the Sea Club Resort, Sharm el Sheikh

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£3,900 compensation victory for British couple struck by sickness bug at the Sea Club Resort, Sharm el Sheikh

Your Holiday Claims have helped a Bridgend couple claim £3,900 in compensation following a sickness stricken stay at the Sea Club Resort, Egypt.

Mark and his fiancée Lianne jetted off to Thomsons flagship Sea Club Resort, Sharm el Sheikh in early May 2015. The welsh couple were looking forward to taking advantage of the many five-star facilities on offer and exploring the surroundings of Nabq bay through planned excursions.

Unfortunately, the couples holiday plans came to an abrupt halt as they were struck by a severe sickness bug that was allegedly circling guests at the beachfront resort.

Speaking to the experts at Your Holiday Claims, Mark describes been woken early one morning by excruciating stomach cramps, quickly followed by severe diarrhoea. “The pain was so sudden and crippling that I was completely floored,” he said.

The very same day, Lianne began to be violently sick and experience the same agonising stomach cramps and diarrhoea that had first struck her partner. Both Mark and Lianne were to continue to suffer from the sickness symptoms for the remainder of their holiday.

“The second week of our holiday was quite simply a nightmare,” stated Lianne. “We had to remain either bedridden or close to our hotel room due to the severity of the sickness bug; drinking only bottled water and nibbling on the occasional piece of toast.”

Alarmingly, the couple claim that several of their fellow hotel guests were struck by similar sickness symptoms during their stay and they are clear that poor food hygiene was the root cause of the suffering.

“Food quality was far from adequate,” commented Mark. “We were frequently served meals that were either cold or lukewarm and it quickly became apparent that food was continually reheated and served up throughout the day from one meal to the next.”

Lianne adds that it was also apparent that the drinks at the hotel were watered down.

At the close of their ruined holiday, the couple returned home exhausted and still suffering from illness symptoms. “I had to take 4 days off work,” commented Mark. “It was not until the end of May, some 10 days after we first fell ill with the sickness bug that Lianne and myself started to recover.

“We tried to seek medical attention at the resort but the doctor wanted to charge us 600 euros for a course of injections, we thought this was an extortionate price to pay as the sickness was due to the hotels lack of food hygiene.

“Owing to our awful experience, we have vowed to never return to the resort or even to Egypt.”

Settlement Success

Devastated by their ordeal at the Sea Club Resort, Mark instructed specialist solicitors Your Holiday Claims. Travel law expert Sue Robinson represented the couples case for compensation on a no win, no fee basis.

With Sues help Mark and Lianne received £3,900 in a settlement with tour operator Thomson.

Mark commented: “Sue was absolutely amazing throughout our claim. She kept us up-to-date every week through emails and her professionalism, determination and expertise in this field was exceptional.”

Sue added, “I am delighted to have assisted Mark and Lianne. Falling ill on holiday can be incredibly distressing for all involved and holidaymakers are often uncertain where to turn for help.

“At Your Holiday Claims our helpline remains open to anyone who have fallen sick on holiday abroad. Our specialist staff are on-hand to offer you expert legal advice and support.”

Can you make a claim?

Provided that your stay was within the last three years and was booked as a package, the legal experts at Your Holiday Claims could help you make a no win no fee claim for sickness on holiday.

To date, we have secured over £1 million in total successful settlements for British holidaymakers struck by sickness in Egypt.

Call 0330 100 2851 now and see what your claim is worth.

Or, simply complete the online contact form and one of our Egypt holiday sickness claims specialists will be in touch within 24 hours.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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£3,900 compensation victory for British couple struck by sickness bug at the Sea Club Resort, Sharm el Sheikh
Jennifer Hodges