£2,935 compensation after British child contracts shigella at on holdiay the Three Corners Ocean View

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£2,935 compensation after British child contracts shigella at on holdiay the Three Corners Ocean View

A family who contacted Your Holiday Claims after their daughter contracted shigella on holiday at the Three Corners Ocean View in Hurghada, Egypt have recently accepted £2,935 for their daughter Maddisons pain and suffering.

Mr and Mrs Paget from Birmingham travelled to the luxury Egyptian resort in April 2009 for their honeymoon. Their daughter Maddison, now six, travelled with them for what they hoped would be a dream family holiday.

Yet it was on their return home that the dream truly became a nightmare as Maddison fell ill suffering symptoms including sickness, stomach cramps, diarrhoea, and dehydration.

Mr and Mrs Paget took their young daughter to the Accident and Emergency ward at the Heartlands Hospital in Birmingham. It was there that she was diagnosed with shigella – a group of bacteria causing gastroenteritis.

Mr and Mrs Paget had booked their Egyptian getaway through the tour operator Thomas Cook. They reported that food at the Three Corners Ocean View was served lukewarm, with flies swarming around open food.

Family receives £2,935 compensation with help of YourHolidayClaims

As a result of the illness suffered, Mr and Mrs Paget contacted Your Holiday Claims to pursue a claim for compensation against Thomas Cook.

Sarah Paget commented: “The hotel was supposed to be of a high standard however although the rooms were in good order and decent, I wouldnt have said it was to the standard expected from a 4 or 5 star hotel.

“My husband spent two days in his room from sickness, Maddison spent three nights in hospital with severe dehydration; she couldnt eat drink or move as she was just so weak.

“She was then hooked up to a drip as she was refusing to take fluids. Our honeymoon was ruined and we would never go back to Egypt.

“Wed like to thank Anne for all the support she has given us to help us settle the claim.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, said of the case: “It is always very worrying when a young child is affected by shigella on holiday.

“Shigella can be contracted by drinking water contaminated with infected faeces or if food is washed in contaminated water.  As a result, it is vital that tour operators and hotel management ensure that high hygiene standards are always maintained to protect the health of all hotel guests.”

Was your Thomas Cook holiday ruined by illness in the past 3 years?

If you have fallen ill on holiday abroad, you may be able to make a claim for compensation.

Here at YourHolidayClaims, we have over 50 years’ combined experience helping holidaymakers receive compensation in no win no fee claim against tour operators including Thomas Cook. Under UK law, your tour operator is liable for any failings in your package holiday such as poor food or hygiene standards. This means that if you’ve fallen ill during a package holiday, you could be entitled to receive thousands of pounds in compensation.

For more information on how we can help you make a successful claim for compensation, contact our holiday illness claims team today.

To speak directly to a holiday claims expert, call us on 0330 100 2851

Or, if you’re unable to talk to us right now, you can arrange a call back by simply completing our online holiday illness claim form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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£2,935 compensation after British child contracts shigella at on holdiay the Three Corners Ocean View
Shaun Starr