£2,500 compensation for holidaymaker who contracted shigella on holiday at the Hilton Taba Hotel in Egypt

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£2,500 compensation for holidaymaker who contracted shigella on holiday at the Hilton Taba Hotel in Egypt

Your Holiday Claims has recently helped a British holidaymaker claim compensation after they contracted a holiday illness whilst in Egypt.

Our client, from Wigan, obtained £2,500 in compensation after contracting shigella at the Hilton Taba Hotel in Egypt.

They had travelled to the Hilton Taba Hotel in April of 2012. However, illness ruined their week-long break and resulted in them requiring hospital treatment. Doctors diagnosed our client with shigella.

After arriving in Egypt on the 10th April 2012, our client began to feel unwell five days into the holiday. On the 15th April they began to suffer symptoms including stomach cramps and diarrhoea. This persisted throughout the last few days of the holiday.

Our client informed us that much of the food at the Hilton Taba Hotel was lukewarm. Many meals appeared reheated and breakfast omelettes were often undercooked.

Many of the facilities at the hotel were also in poor condition. Our client described the swimming pool water as “murky” and reported strong smells emanating from the pool.

Our client visited an out of hour’s doctor as symptoms continued on their return to the UK. They were admitted to hospital for tests, where doctors established that they had contracted shigella whilst on holiday abroad.

Symptoms of shigella infection include diarrhoea (often bloody), fever, and stomach cramps starting a day or two after exposure to the bacteria. Shigellosis usually resolves in 5 to 7 days. Most shigella infections are caused by the bacterium passing from stools or soiled fingers of one person to the mouth of another person. This happens when basic hygiene and hand washing habits are inadequate It may also be acquired from eating contaminated food. You can read more about making a shigella holiday illness compensation claim here.

Our client had booked the all-inclusive Hilton Taba Hotel through the tour operator Broadway Travel. The illness he suffered at the hotel left them suffering symptoms of stomach cramps and diarrhoea until the 26thApril. The illness continued to affect our client and they only returned to full health at the beginning of September 2012.

Our client said: “It was an awful experience. The holiday was a complete nightmare.

“So much of the food was kept lukewarm. The illness completely ruined the last few days of my holiday.

“I had to have tests for days in hospital after I was admitted. You don’t expect to go away on holiday and come back home needing hospital treatment for an illness like that.

“I’d like to thank Anne for her hard work in helping me settle the claim.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, handled the case on behalf of our client. She commented: “The illness suffered in this case is very serious. Contracting shigella can not only ruin a holiday, but also have an effect on health for weeks or even months.

“Food which is undercooked or poorly prepared can easily lead to holidaymakers contracting infections such as this one. I would advise anyone who has suffered a similar illness to contact us, as they may be able to make a claim for compensation.”

Have you suffered shigella at the Hilton Taba Hotel?

Our holiday illness claims department has over 50 years’ combined experience representing holidaymakers throughout the UK who have suffered a holiday illness abroad.

If you have suffered a holiday illness as a result of poor food or hygiene standards, you may be able to make a claim for compensation against your tour operator. If you are unsure as to whether you may have a right to claim compensation, you can speak to one of our holiday claims experts to receive free, initial advice on the merits of making a claim.

For more information on how we can help you make a successful claim for compensation, contact our holiday illness claims team today.

To speak directly to a holiday claims expert, call us on 0330 100 2851.

Or, if you’d prefer to arrange a call back with one of our legal experts, simply complete our online holiday claim form.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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£2,500 compensation for holidaymaker who contracted shigella on holiday at the Hilton Taba Hotel in Egypt
Shaun Starr