At Your Holiday Claims we have recently helped a British couple obtain a combined payout of £3,200 after they fell ill at the Hilton Sharks Bay in Egypt.
Gemma Saunders and Joe Pates, both 22 from Watford, booked their Egyptian getaway in October 2012 to celebrate two years together. But their dream holiday descended into nightmare when they both became ill within four days of their arrival at the Hilton Sharks Bay.
Medical Treatment Required For Egyptian Holiday Illness
Symptoms including sickness, stomach cramps, and diarrhoea left the couple requiring medical treatment.
Gemma Saunders received treatment from the hotel doctor, who attempted to treat her symptoms by administering injections. These proved not to be successful and she required the intravenous injection of fluids at a local clinic. Despite this, the illness continued for three weeks after Gemma returned home.
The couple complained that much of the food served in the hotel’s restaurants was re-heated and left uncovered, so that flies and other insects had free access to it.
Joe Pates said of their holiday illness: “It really was a horrible experience. You would never expect to get so ill during a holiday and we were still suffering with it when we returned home.”
“We were not really aware at first that you could make a claim for a holiday illness. We’d like to thank Anne and Tracy for all the help they gave us.”
Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, commented: “We are pleased that we could help Joe and Gemma obtain compensation for the nasty illness they contracted at the Hilton Sharks Bay.”
“Holidays can be easily ruined by illness and spending time in a foreign clinic is not what you expect when you go on holiday. Not only will your holiday be spoilt but you may also have to find funds to pay for expensive medical treatment.”
“It is vitally important that tour operators and hotel management ensure that all hotels follow the highest food and hygiene standards. Any failings in food hygiene procedures can very easily lead to illness amongst holidaymakers. ”
Was your holiday ruined by illness at the Hilton Sharks Bay?
If you have fallen ill on holiday within the last three years, contact Your Holiday Claims today for expert advice on the merits of making a claim.
Our dedicated holiday claims team has over 50 years’ combined experience within the travel law industry. They have the background knowledge and expertise to help you obtain the best possible outcome for your claim.