£3,200 compensation for holidaymakers placed on drips at the Hilton Sharks Bay in Egypt

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£3,200 compensation for holidaymakers placed on drips at the Hilton Sharks Bay in Egypt

At Your Holiday Claims we have recently helped a British couple obtain a combined payout of £3,200 after they fell ill at the Hilton Sharks Bay in Egypt.

Gemma Saunders and Joe Pates, both 22 from Watford, booked their Egyptian getaway in October 2012 to celebrate two years together. But their dream holiday descended into nightmare when they both became ill within four days of their arrival at the Hilton Sharks Bay.

Medical Treatment Required For Egyptian Holiday Illness

Symptoms including sickness, stomach cramps, and diarrhoea left the couple requiring medical treatment.

Gemma Saunders received treatment from the hotel doctor, who attempted to treat her symptoms by administering injections. These proved not to be successful and she required the intravenous injection of fluids at a local clinic. Despite this, the illness continued for three weeks after Gemma returned home.

The couple complained that much of the food served in the hotels restaurants was re-heated and left uncovered, so that flies and other insects had free access to it.

Joe Pates said of their holiday illness: “It really was a horrible experience. You would never expect to get so ill during a holiday and we were still suffering with it when we returned home.”

“We were not really aware at first that you could make a claim for a holiday illness. Wed like to thank Anne and Tracy for all the help they gave us.”

Tracy Stansfield, an experienced holiday claims solicitor at Your Holiday Claims, commented: “We are pleased that we could help Joe and Gemma obtain compensation for the nasty illness they contracted at the Hilton Sharks Bay.”

“Holidays can be easily ruined by illness and spending time in a foreign clinic is not what you expect when you go on holiday. Not only will your holiday be spoilt but you may also have to find funds to pay for expensive medical treatment.”

“It is vitally important that tour operators and hotel management ensure that all hotels follow the highest food and hygiene standards. Any failings in food hygiene procedures can very easily lead to illness amongst holidaymakers. ”

Was your holiday ruined by illness at the Hilton Sharks Bay?

If you have fallen ill on holiday within the last three years, contact Your Holiday Claims today for expert advice on the merits of making a claim.

Our dedicated holiday claims team has over 50 years combined experience within the travel law industry. They have the background knowledge and expertise to help you obtain the best possible outcome for your claim.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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£3,200 compensation for holidaymakers placed on drips at the Hilton Sharks Bay in Egypt
Shaun Starr