A Your Holiday Claims client has recently obtained £1,435 compensation after contracting gastroenteritis at the Reef Oasis Blue Bay Resort and Spa in Egypt.
Kathryn Ford, 48 from Derby, had travelled to the Sharm el Sheikh location in October 2013. On the sixth day of her weeklong holiday, Mrs Ford fell ill with symptoms of sickness, diarrhoea, nausea, and stomach cramps.
Due to the severity of the illness suffered, Mrs Ford was confined to her room for the remaining days of her holiday at the Reed Oasis Blue Bay Resort and Spa.
The illness continued on Mrs Ford’s return home and she requiring more time off work. She sought treatment from her own doctor and it was confirmed that she had contracted gastroenteritis on holiday. You can read more about how we help holidaymakers make gastroenteritis holiday claims here.
Mrs Ford said of her stay at the Reef Oasis Blue Bay Resort and Spa: “I couldn’t get out of bed due to being so unwell and was confined to my room until I left the resort for the flight home.”
“My husband paid for a late room checkout so that I could rest and have easy access to the toilet until the flight home. It was horrendous!”
“When we returned back to the UK I was unable to return to work due to the continuation of the symptoms.”
Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “Suffering an illness such as gastroenteritis can be a distressing experience at the best of times but in a foreign country and whilst you are on holiday it can be even worse.”
“Gastroenteritis is an intestinal infection which can be caused by food poisoning after food or drink contaminated with bacteria such as salmonella or campylobacter is indigested.”
“If there are problems with the food and hygiene standards in all-inclusive hotels, this can lead to guests contracting illness and experiencing symptoms such as sickness, diarrhoea, and stomach cramps.”
“We are delighted that Mrs Ford has now received compensation for the very nasty illness she contracted.”
Was your holiday ruined by gastroenteritis at the Reef Oasis Blue Bay?
If your holiday has been ruined by gastroenteritis at the Reef Oasis Blue Bay Resort, you may be able to make a successful no win no fee holiday claim.
At Your Holiday Claims we have over 50 years’ combined experience within the travel law industry. We are here to help you make a successful compensation claim.
Our specialist holiday claims team are always on hand to answer any questions you may have and to offer you advice on the claims process.