£11,745 compensation for family who fell sick on holiday

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£11,745 compensation for family who fell sick on holiday

Your Holiday Claims has helped a family of 7 receive £11,745 in compensation after their stay in Menorca was ruined by sickness on holiday.

The family from Kendal had travelled to the Stil Victoria Playa in Menorca for a 50th birthday celebration. Yet the fun family holiday became a nightmare as family members began to fall ill.

Keith Buckle was celebrating his 50th birthday at the Stil Victoria Playa in June 2014 when 3 generations of his family were affected by the sickness bugs which had swept through the hotel that summer.

Holidays ruined by sickness outbreaks

The outbreaks of holiday sickness throughout the summer months led to the hotel featuring in the Mail Online. At the time, it was claimed that up to 80 people had fallen ill with holiday representatives even running out of sickness forms.

Mr Buckle told us that the family had seen people being sick at various times around the hotel and in the pool.

Food was often served undercooked and lukewarm, left uncovered and open to cross contamination.

The Buckle family began to be affected by the sickness outbreaks when Mr Buckles 1 year old granddaughter fell ill just 2 days into the holiday.

As the holiday went on, another 6 family members began suffering symptoms of severe vomiting, diarrhoea and stomach cramps.

On returning to the UK, Mr Buckle decided to contact the experts at Your Holiday Claims for help to pursue a claim against their tour operator, Thomson.

Mr Buckle said of the holiday:

“We noticed other guests around us being ill but the hand sanitizers only came out in the restaurant 6 days after we arrived.

“The hotel pool was shut multiple times due to guests being sick in it and it seemed people all around the hotel were falling ill.

“Wed all like to thank the team at Your Holiday Claims for all their help throughout our claim.”

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “It is so upsetting when a family holiday is ruined by illness especially when the holiday is to celebrate such a special occasion.

“Many people have fallen sick on holiday at Stil Victoria Playa throughout the summer of 2014.

“We have already helped 36 holidaymakers obtain compensation after falling ill at the Stil Victoria Playa and are continuing to represent people who have been affected.

“The team and I are delighted to have been able to help the Buckle family obtain the compensation they deserve after suffering such nasty illnesses.”

You can find out more about how we help holidaymakers claim compensation for sickness in Spain here.

Was your holiday ruined by sickness at Stil Victoria Playa?

If your holiday was ruined by sickness within the past 3 years, Your Holiday Claims can help you make a no win, no fee claim for holiday sickness compensation.

You can discuss your claim with one of our expert holiday claims solicitors by calling 0330 100 2851.

Or, if you don’t have time to talk to us right now, you can start your holiday claim online.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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£11,745 compensation for family who fell sick on holiday
Shaun Starr