£10,500 for Grandfather of two hospitalised in Turkey

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£10,500 for Grandfather of two hospitalised in Turkey

An 80 year old holidaymaker from Norwich has received £10,500 in compensation after severe illness left him hospitalised on holiday in Turkey and forced to fly home under doctor supervision.

Dennis Mills, a grandfather of two from Norwich, looked forward to a relaxing break away with his family of five at Thomas Cook’s L’Etoile Resort, in the popular holiday haven of Icmeler, Turkey.

Mr Mills and his family headed out for their two week all-inclusive break on 7th September 2014 but unfortunately for the Norwich family only half of the party were to return together a fortnight later.

Shortly after the family’s arrival, Mr Mills became increasingly unwell with stomach cramps and symptoms of food poisoning and within days was admitted into the care of a local resort hospital.

Upon the family’s planned departure, Mr Mills was still too unwell to fly home and remained in hospital care with his concerned wife and daughter whilst the rest of the family returned to the UK.

Mr Mills was at last discharged on 24th September 2014, following 10 days in hospital, and arrangements made for him (and his family) to fly home under the supervision of a doctor.

At home in Norwich Mr Mills’ recovery has remained slow. Investigations from UK doctors predict that Mr Mills’ unpleasant gastric symptoms may continue until October 2016 before finally easing.

Speaking of his stay at L’Etiole Resort, Mr Mills recalled concerning standards of hygiene, including “birds and insects” swarming the bar area and old food ‘recycled’ from one mealtime to the next.

Sue Robinson, specialist solicitor at Your Holiday Claims, commented:

“I am extremely pleased to have helped Mr Mills to pursue a claim for compensation following the unacceptable experience and ongoing ill heath caused by his stay at L’Etoile Resort in Turkey.

“Holiday illness is commonly attested to poor hygiene and tour operators have a responsibility under the Package Travel Regulations 1992 to ensure that holidaymakers are protected from such harm.

“I would strongly encourage any further holidaymakers affected by illness at L’Etiole Resort to seek legal advice, as providing their holiday was within the last three years, they may be able to claim.”

With the help of Your Holiday Claims, Mr Mills has obtained a settlement of £10,500 in holiday illness compensation from tour operator Thomas Cook.

Mr Mills commented: “I have been extremely pleased with the service and final settlement recovered by Your Holiday Claims and would like to thank Sue for all her help in the matter.”

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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£10,500 for Grandfather of two hospitalised in Turkey
Amanda Belsham