Stranded guests stuck in sub-standard hotels in Sharm el Sheikh


Here at Your Holiday Claims we are concerned to hear of British holidaymakers stranded in Sharm el Sheikh being placed in sub-standard accommodation.

Whilst over 5,000 British holidaymakers have now returned home following the Russian plane crash in the Sinai Peninsula, many have been placed in accommodation described as “filthy” and “cockroach infested”.

One holidaymaker has even reported that holiday representatives told them to avoid the food at their hotel.

Guests staying at the Continental Plaza claimed they were driven to ordering fast food to the hotel after finding “flies all over the food in the restaurant”.

In some cases, holidaymakers have reported being covered suspected bed bug bites after they were moved into alternative accommodation.

Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “We are concerned by the reports we have read regarding the standard of accommodation being provided for British holidaymakers.

“I do have sympathy for the tour operators as well as those holidaymakers affected because clearly the situation in Sharm el Sheikh is not of their doing.  However, if holidaymakers have been moved from their original hotel to substandard accommodation purely for financial reasons, then my view is that this is wrong.

“Food which is exposed to contamination by flies or insects can cause serious illness and lead to symptoms including vomiting, stomach pains, diarrhoea and dehydration.”

Have you fallen ill in sub-standard accommodation in Sharm el Sheikh?

If you have fallen ill whilst stranded in Sharm el Sheikh or have been moved to sub-standard accommodation and suffered illness as a result, we want to hear from you.

Whether you or a family member has suffered symptoms including sickness and diarrhoea or been affected by suspected bed bug bites, contact the experts at Your Holiday Claims.

To speak directly to a holiday claims expert, call us on 0330 100 2851, or simply complete our quick online contact form and we will be in touch as soon as possible.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
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Stranded guests stuck in sub-standard hotels in Sharm el Sheikh