“Stone cold” food plagues guests at the Excellence Riviera Cancun

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“Stone cold” food plagues guests at the Excellence Riviera Cancun

A British holidaymaker has recently contacted the legal experts at Your Holiday Claims reporting to have suffered from illness at the five-star Excellence Riviera Cancun, Mexico.

  • Guests report suffering from “dodgy bellies and diarrhoea”
  • Holidaymakers take to TripAdvisor to warn of “cold food”

If your all-inclusive stay at the Excellence Riviera Cancun was ruined by illness, the specialist solicitors at Your Holiday Claims could help you make a no win, no fee claim for damages.

You could be entitled to anything between £770 and £43,890 in compensation.

With over 50 years experience in travel law and an unrivalled claim success rate, Your Holiday Claims have the expertise and background knowledge to provide you with the very best in legal representation.

Call 0330 100 2851 now and see what your claim is worth.

Illness reported at the Excellence Riviera Cancun

Your Holiday Claims were contacted just last week by a British holidaymaker who alleges to have fallen ill during a stay at the adults only Excellence Riviera Cancun.

Recent hotel visitors have taken to TripAdvisor to voice their concerns regarding hygiene standards at the Riviera Maya resort.

One guest from April 2016 suspects that the food served at the hotel was responsible for both him and his partner suffering from “dodgy bellies and diarrhoea” throughout their stay.

Several holidaymakers have commented that the food on offer was “cold” with one guest reporting to have sent food back to the kitchen on numerous occasions due to this issue.

Anne Thomson, head of travel law at Your Holiday Claims commented: “I am concerned to learn that holidaymakers have reported falling ill at the Excellence Riviera Cancun.

“The reports of cold food are particularly concerning as it is well known that illness can occur if food is not cooked and served within a set temperature range.

“At Your Holiday Claims our helpline remains open to anyone who has suffered from illness symptoms such as diarrhoea and vomiting at the Excellence Riviera Cancun within the last three years. Our friendly staff are waiting for your call.”

Contact the experts

Your Holiday Claims are proud to be industry leaders and we pride ourselves on our client care. A dedicated solicitor will handle every aspect of your no win, no fee claim from initial contact through to final successful settlement.

Last year we helped sickness stricken British holidaymakers just like you claim in excess of £900,000 in holiday illness compensation.

Call 0330 100 2851 now and speak to the experts.

Or, simply complete the online contact form and a Mexico claims specialist will be in touch within 24 hours.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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“Stone cold” food plagues guests at the Excellence Riviera Cancun