“Terrible” food at the Brisas Guardalavaca Hotel results in multiple illnesses at the resort

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“Terrible” food at the Brisas Guardalavaca Hotel results in multiple illnesses at the resort

YourHolidayClaims travel law specialists are aware of a number of recent complaints, which have been made by former guests of the four star Brisas Guardalavaca Hotel.

Did you know that if you have had a package holiday ruined spoiled by sickness within the last three years, then you may be able to make a claim for holiday illness compensation?

To learn more about whether or not you can make a claim, call our dedicated legal team today on 0330 100 2851.

Alternatively if you cant discuss your claim over the phone right now, you can arrange for us to contact you at a more convenient time by starting your claim online.

Online reports reveal the Brisas Guardalavaca Hotels illness issues

  • “Lukewarm” and “undercooked” reportedly served to guests at the Cuban hotel
  • One holidaymaker reveals how their wedding holiday was blighted by sickness
  • You may be entitled to make a claim for compensation if you have fallen ill on holiday for at least seven days!

It has come to the attention of the YHC team that numerous former guests of the Brisas Guardalavaca Hotel have unfortunately had their visits ruined by illness and poor hotel hygiene.

In a number of recent posts on website TripAdvisor, holidaymakers have disclosed details on how their visits to the Thomas Cook promoted resort were ultimately ruined by the illnesses which they contracted.

In a review titled “beautiful beaches, below par hotel”, one previous visitor of the resort revealed:

“The food in the evening is terrible, undercooked and not very warm also the hygiene is very bad and loads of people were getting ill with sickness and diarrhoea.

“Its a shame what was supposed to be a dream holiday was ruined through my wife getting ill like a lot of other people!

“Little tip take some hand sanitiser with you!”

In addition to this, another disappointed holidaymaker posted:

“The food in the buffet area was always the same and always lukewarm and never cooked properly. There were flies everywhere we were forever shooing them off.

“We ate in the Italian restaurant I had steak [and] I had food poisoning the day after, so did my friend and his little girl…we were the only ones to have steak.

“After that everything was hit and miss with the food it was either the food or their water but I would be ok one day then have the [diarrhoea] again the day after. I had to self-medicate, as did a lot of other people”.

Our legal experts thoughts

“I am highly concerned that holidaymakers have reported falling ill at this resort.

“If food and pool hygiene standards are not adequately maintained, then holidaymakers can find themselves at risk of developing serious illnesses.

“At YourHolidayClaims our helpline is open to anyone who has suffered from illness on a package holiday within the last three years.

“Our dedicated and highly knowledgeable staff are on hand to answer your call and answer any questions you may have when it comes to launching a claim”.

Lucy Johnson
Litigation manager at YourHolidayClaims

Contact Your Holiday Claims today

Here at YourHolidayClaims we know the stresses that having a holiday ruined by illness can bring, which is why we have made the process of making a claim with us as simple and hassle free as possible.

To get your no win no fee claim started now, just provide our team with a few quick details by completing our online enquiry form.

Rather discuss your claim directly with a legal specialist? No problem, call our dedicated travel law team today on 0330 100 2851.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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“Terrible” food at the Brisas Guardalavaca Hotel results in multiple illnesses at the resort