Stay at Grand Riviera Princess “almost cost me my life” claims holidaymaker

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Stay at Grand Riviera Princess “almost cost me my life” claims holidaymaker

The specialist claims solicitors at Your Holiday Claims are reading shocking reports of severe illness at the five-star Grand Riviera Princess in Mexico.

Did an outbreak of illness ruin your stay at Grand Riviera Princess?

Here, at Your Holiday Claims, our expert travel law lawyers are on-hand and ready to help you claim the compensation you deserve.

  • Sickness and diarrhoea leaves holidaymaker with severe dehydration and in need of hospital care
  • Ministry of Health question stricken guest
  • Food and pool highlighted both highlighted as possible sources of infection


As long as your stay was booked as a package and was within the last three years, you could receive thousands in a successful claim for holiday illness in Mexico. No win no fee.

To discuss your case with our experts, call 0330 100 2851 now.

Illness outbreak at Grand Riviera Princess

The First Choice Premier Grand Riviera Princess is firmly under the sickness spotlight at Your Holiday Claims as recently returned guests claim to have suffered from acute sickness and diarrhoea during their stays.

Writing on hotel review site TripAdvisor, one guest, who stayed at the resort just this month, claims that the severity of the sickness outbreak cannot be underestimated after being hospitalised with “severe dehydration” and questioned by the Ministry of Health.

In a particularly alarming comment, the stricken guest adds that this trip “almost cost me my life … had we waited a bit longer, things wouldn’t have turned out as well as they did. And I still have the diarrhoea.”

If you are experiencing illness symptoms such as sickness and diarrhoea and are currently on holiday at Grand Riviera Princess, you should report your symptoms to your tour operator as soon as you are able to. If you have been unwell for a number of days, or are experiencing any signs of dehydration, we would advise that you seek immediate medical attention.

Anne Thomson, head of travel law at Your Holiday Claims comments: “The online reports of illness at Grand Riviera Princess are incredibly concerning.

“Tour operators have a duty of care to ensure that holidaymakers receive only the highest standards of health, hygiene and safety on a package holiday. If they are found to be lacking in this duty, then a claim for compensation can be made.

“I would strongly urge anyone who has been unfortunate enough to fall ill at Grand Riviera Princess to come forward and seek legal advice by calling Your Holiday Claims on 0330 100 2851. We could help you receive compensation for the illness you suffered, loss of enjoyment and recoup costs for any out-of-pocket expenses.”

Dont delay, start your claim today

With over 50 years experience in travel law and an unrivalled claim success rate, Your Holiday Claims have the expertise and background knowledge to help you receive the maximum compensation.

For more information on how we can help you, get in touch today.

Call 0330 100 2851 and speak to an experienced holiday illness lawyer.

Or, simply complete our quick enquiry form and a Mexico claims specialist will be in touch within 24 hours.

In the meantime, have a look at some of our Mexico success stories:

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Stay at Grand Riviera Princess “almost cost me my life” claims holidaymaker