The Cuban Starfish Cayo Santa Maria resort has been slammed by a number of its recent guests, who claim that the five-star hotel is riddled with gastric illness.
If youve suffered from a gastric illness which lasted for up to 7 days on your package holiday, as long as your ruined break has been within the last three years then you may be able to make a claim for compensation!
For more information on making your claim, just answer a few questions relating to your case on our online enquiry form.
Alternatively if youd rather discuss your claim with one of our dedicated travel law team members, you can do so by calling YourHolidayClaims now on 0330 100 2851.
Hygiene standards at the Starfish Cayo Santa Maria criticised
- Reports emerge that suggest multiple holidays have been ruined by illness
- One holidaymaker claims that food poisoning was the cause for their ruined holiday
- Many guests forced to visit hospital as a result of their illness
YourHolidayClaims expert legal team understands that many recent holidaymakers have fallen ill at the Starfish Cayo Santa Maria, in Cuba.
This comes following the discovery of online reviews which have been made on the website TripAdvisor, as visitors of the First Choice promoted resort have felt the need to display their post-holiday opinions.
In one of these reviews, an August 2017 guest of the Starfish Cayo Santa Maria posted:
âThis hotel is the complete pits! The food will likely put you in hospital with food poisoning. It put myself and six others in hospital on intravenous medication.
âThe canteen is dirty and fly ridden.
âMyself and my 2 children were very unwell for the duration of our holiday. Do not waste your hard earned money on this complete hellholeâ.
In addition to this, it unfortunately appears that this holidaymaker is not the only one to have recently fallen ill during their stay at the five-star hotel, as another poster commented:
âFood hygiene is very poor, its left uncovered in high temperatures, approximately 10 people out of the group I arrived with were very ill and 5 had to go to hospital.
âIm glad I took this holiday but I doubt I will be returningâ.
Our expert opinion
âHere at YourHolidayClaims we regularly learn of gastric illness outbreaks at all-inclusive Cuban resorts, however that doesnt make it any less disappointing each time we are made aware of a new outbreak.
âIt is completely unacceptable that guests of the Starfish Cayo Santa Maria have been hospitalised as a result of falling victim to illness at the hotel.
âI should hope that the tour operator and hotel management take immediate action to investigate into the claims which are being made.
âRemember, if you have ended up ill on a package holiday due to poor hygienic practices at a resort, you may be able to make a claim. Contact our friendly and knowledgeable team today to reveal how much you could be entitled to!”
Sue Robinson
Expert solicitor at YourHolidayClaims
Contact the experts now
The legal team here at YourHolidayClaims hold an impressive 99% success rate when it comes to converting holiday illness claims, so you can be confident of getting the result that you want with us in your corner. Make sure you will be receiving the correct support and guidance when considering compensation, find out more about claiming for holiday illness in Caribbean.
To speak to a YHC travel law team member today, give us a call now on 0330 100 2851.
Or if you are unable to speak over the phone at the moment, arrange for us to contact you at a more convenient time by providing us with a few details and starting your claim online.
