Laid up in Lanzarote: Holidaymakers hit by “sickness bug” at the H10 Rubicon Palace

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Laid up in Lanzarote: Holidaymakers hit by “sickness bug” at the H10 Rubicon Palace

The expert solicitors at YourHolidayClaims have discovered claims from holidaymakers who have recently visited the H10 Rubicon Palace in Lanzarote, which reveal that an outbreak of sickness has affected numerous guests at the 4-star resort.

If your dream break to Lanzarote has been ruined by an unwelcome wave of sickness, then the team here at YourHolidayClaims could help you in securing the justice you deserve.

To discuss whether you can make a claim for compensation following your holiday illness, talk to one of our dedicated advisors by calling us now on 0330 100 2851.

Or, if you would rather start your holiday claim online you can complete our online enquiry form.

Guests reveal how sickness is sweeping through the H10 Rubicon Palace

  • Family holidays ruined by “very bad sickness”
  • Gastric illness “bug” forces holidaymakers to stay in bed for multiple days
  • Several concerns raised over lack of food hygiene at the resort

The YourHolidayClaims team are currently investigating reports which were found on the website TripAdvisor, that suggest an illness outbreak has occurred at the H10 Rubicon Palace.

A number of holidaymakers have had their visits ruined just days after arriving at the Spanish resort because of illness, and many feel that poor food hygiene practices are at fault.

One frustrated recent guest claimed:

“Food was not kept hot in the buffet restaurant and I witnessed on several occasions new food being brought out to the hot plates and the cold, old food being placed on top of the hot food that had just been brought out.

“This concerned me as my wife became sick two days into our holiday and was in bed for three days out of the week being sick”.

Furthermore, another holidaymaker added:

“My little one of 15 months was ill whilst staying here which we have put down to the food; very bad sickness after eating in the American. Over half of our party returned with stomach bugs”.

A comment from our Head of Travel Law, Anne Thomson

“It is worrying to hear about how quickly illness has spread at the H10 Rubicon Palace, and mine along with everyones thoughts here at YourHolidayClaims are with those who have been affected.

“I truly hope that the hotel manager and tour operator carry out or are in the process of carrying out a full investigation into this outbreak, to nullify the chance of any further outbreaks happening at this resort.

“If youve been affected, you can fight back. Our travel law team are vastly experienced and dedicated to helping ill-stricken holidaymakers receive the compensation they deserve.

“You can speak directly to one of our experts today by calling 0330 100 2851.

Alternatively, answer a few quick questions to start your holiday claim online.”

Anne Thomson
Head of Travel Law at Your Holiday Claims

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Laid up in Lanzarote: Holidaymakers hit by “sickness bug” at the H10 Rubicon Palace