“Sickness bug” saga continues at the Stil Victoria Playa, Menorca

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Your Holiday Claims have previously reported on a succession of on-going issues at the Stil Victoria Playa, Menorca. Once again we have read reports on TripAdvisor regarding the dreaded “sickness bug.”

It seems that the same issues are arising which, in many of the cases we are dealing with, include bad food hygiene and general cleanliness practices. Holidaymakers have witnessed children being sick in the dining area and have noted that hygiene practices require more attention at the Stil Victoria Playa.

Holidaymakers have reported to us that the tour operator, Thomson, appear to be burying their heads in the sand as they are still “making no reference” to the “bug” at welcome meetings. One guest commented “the reps were playing down the bug, which was almost laughable.”

There have also been new reports of “bird droppings” at the hotel and in the dining area.

Anne Thomson, Head of Travel Law at Your Holiday Claims, comments: “It is important that the hotel and Thomson take control of the situation at the Stil Victoria Playa.

“Bird droppings can cause an illness called Campylobacteriosis, this can be passed through bird faecal contamination. Symptoms of this infection include diarrhoea, fatigue and weight loss.”

Are you still on holiday at the Stil Victoria Playa?  If so here are some tips to help you:

  • Immediately seek medical attention, ensuring you receive a copy of your medical record.
  • Keep any receipts for anything you purchase in relation to your illness.
  • Report the issue to the representative and take a copy of the complaint.
  • If possible take photographic evidence to support your claims, showing any health and safety concerns.

Have you returned and still suffering illness?

  • Book an appointment to see your GP when you return. You may need to provide a stool sample.
  • Contact your tour operator to lodge a complaint and keep copies of any correspondence you receive.
  • You may be entitled to compensation. In the UK, the law entitles British holidaymakers to make a claim against the tour operator for illness suffered abroad.
  • To ensure you receive the maximum compensation you may be entitled to, its important to seek legal advice and speak directly to a holiday illness expert.
  • Tour operators are notorious for undervaluing claims. If you attempt to deal with the tour operator directly, you may accept a woefully inadequate offer.
  • By seeking independent legal advice you can rest assured that your claim will be maximised. Anne Thomson, Head of Travel Law, at Your Holiday Claims has over 30 years experience in this area of law and has helped hundreds of holidaymakers to receive compensation for illness suffered abroad. Anne and the team at Your Holiday Claims have also grown into one of the UKs most reputable holiday illness claims specialists. Therefore you can rest assured and be confident that you will receive the best possible outcome for your claim.

Stil Victoria Playa Hotel holiday illness compensation claims

If you have had your hard earned holiday ruined and been affected by the outbreak of illness at the Stil Victoria Playa Hotel, call our helpline today on 0330 100 2851 to speak directly to a highly qualified, experienced holiday illness expert.

Alternatively, if you would like to arrange a call back request, simply complete the online contact form on our website and we will be in touch with you as soon as possible.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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“Sickness bug” saga continues at the Stil Victoria Playa, Menorca