British holidaymakers are reporting that their holidays have been ruined at the Grand Azure due to poor hygiene standards and outbreaks of illness.
Hotel guests have commented on the review website TripAdvisor after experiencing symptoms including “sickness and diarrhoea” at the Egyptian hotel.
We have previously reported on the Grand Azure after holidaymakers reported that their holidays to the hotel were being re-arranged just days before they were due to travel.
More recently, visitors to the hotel have claimed that holidays should not be sold to the hotel, stating, “Thomson are bang out of order for even letting us go there”.
This comes as numerous hotel guests have commented on run down facilities and poor food hygiene standards at the Egyptian hotel.
One holidaymaker described the food served at the hotel as “lukewarm” after falling ill during their stay.
Others have stated that the swimming pool was “murky with a slime floor and green algae growing all around it”.
Anne Thomson, Head of Travel Law at Your Holiday Claims, commented: “We are concerned to read reports of sickness at the Grand Azure.
“We have previously been instructed by holidaymakers who have fallen ill during their stays at this hotel.
“I hope that that the tour operators and hotel management will investigate the current reports in order to protect the health of all hotel guests.
“I would urge anyone who has fallen ill on holiday at the Grand Azure to contact myself or a member of our expert holiday claims team for advice on the merits of making a claim.”
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