Here at Your Holiday Claims we have been contacted by a British couple struck with sickness and diarrhoea whilst holidaying at the 5 star ClubHotel Riu Bachata in the Dominican Republic.
The holidaymakers suffered an unpleasant bout of illness whilst staying at the luxury Thomson resort and informed us “everyone we spoke to had suffered”.
Several other guests at the ClubHotel Riu Bachata have also taken to TripAdvisor following ruined holidays at the All Inclusive resort.
“We could only eat the fries and pasta because everything else made us sick” reported one holidaymaker of the hotel food provided.
Another guest commented “Meat is just so poor quality it’s inedible. After a few days I complained bitterly to the manager who said ‘This is Dominican Republic, it is known for poor quality food’.”
“The doors are open and you are sharing meals with flies and birds” remarked another appalled guest “we got chomped to bits by mosquitoes and creepy crawlies”.
Your Holiday Claims clients, Michele and Steve Beck successfully received £3,270 in damages after their stay at ClubHotel RIU Bachata was ruined by illness.
Anne Thomson, our Head of Travel Law, commented: “I am very concerned by the reports made by recent guests at this hotel and urge the hotel and tour operator to undertake a full investigation into the causes.
“The team here at Your Holiday Claims are available to speak to any holidaymakers affected to provide expert legal advice on whether they may be able to make a claim.
Has your holiday been ruined by illness at ClubHotel Riu Bachata? Call us today
If you have suffered illness at ClubHotel Riu Bachata, in the last 3 years, you may be able to make a claim for holiday illness compensation.
The team at Your Holiday Claims has over 50 years combined experience successfully handling holiday illness compensation claims.
For a free, no obligation consultation on whether you may be able to make a no win, no fee claim call us today on 0330 100 2851, or simply complete our online holiday claims form and we will be in touch as soon as possible.