“Sharing meals with birds and flies” at ClubHotel Riu Bachata

Here at Your Holiday Claims we have been contacted by a British couple struck with sickness and diarrhoea whilst holidaying at the 5 star ClubHotel Riu Bachata in the Dominican Republic.

The holidaymakers suffered an unpleasant bout of illness whilst staying at the luxury Thomson resort and informed us “everyone we spoke to had suffered”.

Several other guests at the ClubHotel Riu Bachata have also taken to TripAdvisor following ruined holidays at the All Inclusive resort.

“We could only eat the fries and pasta because everything else made us sick” reported one holidaymaker of the hotel food provided.

Another guest commented “Meat is just so poor quality it’s inedible. After a few days I complained bitterly to the manager who said ‘This is Dominican Republic, it is known for poor quality food’.”

“The doors are open and you are sharing meals with flies and birds” remarked another appalled guest “we got chomped to bits by mosquitoes and creepy crawlies”.

Your Holiday Claims clients, Michele and Steve Beck successfully received £3,270 in damages after their stay at ClubHotel RIU Bachata was ruined by illness.

Anne Thomson, our Head of Travel Law, commented: “I am very concerned by the reports made by recent guests at this hotel and urge the hotel and tour operator to undertake a full investigation into the causes.

“The team here at Your Holiday Claims are available to speak to any holidaymakers affected to provide expert legal advice on whether they may be able to make a claim.

Has your holiday been ruined by illness at ClubHotel Riu Bachata? Call us today

If you have suffered illness at ClubHotel Riu Bachata, in the last 3 years, you may be able to make a claim for holiday illness compensation.

The team at Your Holiday Claims has over 50 years combined experience successfully handling holiday illness compensation claims.

For a free, no obligation consultation on whether you may be able to make a no win, no fee claim call us today on 0330 100 2851, or simply complete our online holiday claims form and we will be in touch as soon as possible.

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

Danielle Burnie

Litigation Executive

Get in Touch With Our Experts

Complete the quick form to talk to one of our dedicated holiday claims experts.

Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

Danielle Burnie

Litigation Executive

Book your call with one of our holiday claims experts

If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.

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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.

Bryonie and Trevor Price

I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.

Jacqui Taylor

Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.

Emma Sheridan

I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.

Dave Robertson

Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.

Christopher Whitwell

We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.

Dianne Cherry