“Shame on you RIU!”: No end to illness complaints at RIU Vallarta, Mexico?

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“Shame on you RIU!”: No end to illness complaints at RIU Vallarta, Mexico?

Once again, holidaymakers are reporting to have suffered from illness and poor hygiene standards at the five-star RIU Vallarta hotel in Mexico.

If your Mexican getaway was ruined by illness at RIU Vallarta, let the legal experts at YourHolidayClaims help you recover the compensation you deserve in a hassle free, no win no fee claim.

To see what your claim is worth, give our team a call now on 0330 100 2851.

Unable to speak on the phone right now? No problem, you can start your claim online by completing our quick and easy online contact form.

Guests continue to suffer in illness outbreaks at RIU Vallarta

  • Illness outbreaks ongoing
  • Guests claim to have suffered from vomiting, diarrhoea, ear infections and bed bugs
  • Shocking food and pool hygiene standards described
  • Holidaymakers turn to YourHolidayClaims for legal advice

Just last week, a stricken British holidaymaker contacted YourHolidayClaims for help making a claim for holiday illness in Mexico after falling ill at the 550 room RIU Vallarta in Playa de Flamingos.

And now other afflicted holidaymakers have taken to review site TripAdvisor reporting to have suffered from stomach upsets, sickness, ear infections and bed bug bites during recent stays at the beachfront resort.

One disgruntled recent guest of the RIU Vallarta revealed:

“Both me and my partner have been poorly with really bad sickness for over the duration of the holiday… this is either from the pool or the food.”

“The adult swimming pool is disgusting and dirty! Your swim water when dry has a strong smell of urine and not even the slightest smell of chlorine at all.

“The food has a very strange horrible taste to it!”

Another recently returned holidaymaker simply advises potential visitors “dont do it” and catalogues an appalling list of hygiene failings:

“My niece got a double ear infection and I got bacterial sinusitis from the pool, that gives you an idea of how clean it was.

“Our sheets werent changed despite numerous requests throughout our stay”.

Reports of guests suffering from bed bug bites can also be found online with one afflicted holidaymaker from Durham bluntly labelling the hotel “the dirtiest hotel I have stopped in!”

Our Head of Travel Laws opinion

“I am simply appalled that more holidaymakers have fallen ill at this resort.

“Reports of illness at RIU Vallarta now stretch back over 6 months, to March 2016. At that time, I hoped that the hotel and tour operators would have conducted a full and thorough investigation in order to safeguard guests – this clearly does not appear to have happened.

“I strongly urge anyone who has been unfortunate enough to have been struck by illness on a package holiday within the last three years to contact either myself, or the dedicated team at YourHolidayClaims for expert legal advice.

“We can advise you on the merits of your case and answer questions you may have regarding the process of making a claim”.

Anne Thomson
Head of Travel Law at YourHolidayClaims

Contact the experts

With over 50 years experience in travel law and an unrivalled claim success rate, YourHolidayClaims have the expertise and background knowledge to provide you with the very best legal representation.

Get your claim on track now, by giving our travel law team a call on 0330 100 2851.

Alternatively, you can provide us with a few of your details and start your claim online.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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The Latest Illness Outbreaks & Advice from YHC

Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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“Shame on you RIU!”: No end to illness complaints at RIU Vallarta, Mexico?