“Severe food poisoning” ruins stay at Secrets Royal Beach Punta Cana

Your Holiday Claims have recently been contacted by a British holidaymaker seeking compensation after their stay at Secrets Royal Beach Punta Cana in the Dominican Republic was ruined by illness.

The holidaymaker reported “severe food poisoning” left her husband hospitalised for 3 days of their Dominican stay. The British couple now plan to seek holiday illness compensation following two months of being “fobbed off” by their travel provider.

Further holidaymakers are also reporting disappointing stays at the resort, with many heading to review website TripAdvisor to air their views.

One recent guest wrote: “Almost everyone had some sort of stomach issue with a few getting very sick. I would recommend bringing stomach medicine.

Another holidaymaker warned: “Due to some ongoing disputes I chose to wait until resolved before posting a review. Having stayed at Maroma I was expecting perfection again and this time it certainly didn’t live up to it.

“12 days of luxury and peace turned into a nightmare” they added.

Tracy Stansfield, a holiday illness claims expert at Your Holiday Claims, commented: “I am extremely disappointed by the current reports of illness at Secrets Royal Beach Punta Cana.

“Many British families save the whole year for the chance to take a holiday abroad so it can be devastating when things go wrong.

“I would encourage any holidaymakers who have fallen ill on a package holiday at Secrets Punta Cana in the Dominican Republic to contact us for expert legal advice as they may be eligible to claim compensation.

Contact Your Holiday Claims today

If you have suffered illness whilst staying at Secrets Royal Beach Punta Cana within the last 3 years, you may be able to make a no win no fee claim for holiday illness compensation.

Here at Your Holiday Claims, we have over 50 years’ combined experience in successfully recovering holiday illness compensation for British holidaymakers.

To find out what you claim may be worth, call us for a free consultation on 0330 100 2851, or simply complete our online contact form and we’ll be in touch shortly.

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

Danielle Burnie

Litigation Executive

Get in Touch With Our Experts

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Lucy Johnson

Solicitor and Litigation Manager

Leigh Carroll

Litigation Executive

Danielle Burnie

Litigation Executive

Book your call with one of our holiday claims experts

If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.

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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.

Bryonie and Trevor Price

I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.

Jacqui Taylor

Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.

Emma Sheridan

I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.

Dave Robertson

Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.

Christopher Whitwell

We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.

Dianne Cherry