Secrets out: Illness strikes at the Secrets Royal Beach, Punta Cana

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Secrets out: Illness strikes at the Secrets Royal Beach, Punta Cana

At YourHolidayClaims we have recently been contacted by a British holidaymaker whose stay at the Secrets Royal Beach in Punta Cana was ruined by severe symptoms of sickness and diarrhoea.

If you’ve suffered symptoms of sickness on holiday in the Dominican Republic lasting more than 7 days, our expert solicitors could help you receive thousands of pounds in compensation. As long as your stay was booked as part of a package in the last 3 years, you may be entitled to bring a claim against your tour operator on a no win no fee basis.

For more information on how our specialist solicitors can help you receive the compensation you deserve, call us today on 0330 100 2851.

Or, if you’d prefer to arrange a call back with one of our experts, you can start the process online by answering a few quick questions.

Illness reported at Secrets Royal Beach

  • Illness reported at the five-star resort in the Dominican Republic
  • Online reviewer alleges food poisoning contracted at the hotel led to cancelled flights home
  • Numerous reports of mould and “a terrible smell” plaguing guest bedrooms

Holiday illness specialists at YourHolidayClaims have recently been contacted by British holidaymakers who have reported falling ill with severe diarrhoea at the Secrets Royal Beach, Punta Cana.

This comes after reports of outbreaks of food poisoning at the hotel in both 2015 and 2016. More recently, holidaymakers have taken to TripAdvisor commenting on cases of sickness and poor food hygiene standards.

One recent visitor stated:

“Just arrived back home after 10 nights. We both came down with very bad stomach pains/cramps & diarrhoea.

“My wifes fine now but Im still very unwell, 6 days now and counting! We spoke with several other couples and found out we were not alone.

“Cant pinpoint what was/is the cause but narrowed it down to a few things. The buffet food was always lukewarm, chicken was undercooked on a few occasions, the ice is made from purified water (not bottled) and its used in all cocktails and drinks.”

Others have stated that the “buffet area [was] covered in flies” and “foods that had a liquid substance all had a layer of film on them where they had been sitting there forever”.

If you’ve been affected by any of the issues listed above, you can find out how our experts can help you receive compensation for illness in the Dominican Republic here.

Comments from an experienced holiday illness solicitor

“It is concerning to hear from more British holidaymakers who have fallen ill at the Secrets Royal Beach in Punta Cana.

“From the online commentaries it appears that this is not the first instance guests have fallen foul of standards at the Secrets Royal Beach. I would urge anyone who has been affected by illness at the Secrets Royal Beach to contact YourHolidayClaims for expert advice in pursuing a claim for compensation.”

Sue Robinson
Experienced holiday illness solicitor

Dominican Republic holiday illness experts

With over 50 years experience in holiday illness claims, the expert team at Your Holiday Claims offers you the very best legal representation.

To talk to one of our specialist solicitors about how our legal experts can help you, call us now on  0330 100 2851.

Or, if you don’t have time to talk to us right now, you can arrange a call back by completing our holiday illness enquiry from here.

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Get in touch with one of our team

If you would like more information on how to make a claim for holiday illness, or would like some advice to determine if you could have a successful claim, speak to our team of professional experts who cover a wide range of legal matters, from loss of income due to holiday illness to serious injury claims. Contact us today on 0330 100 2851.

Book your call with one of our holiday claims experts
If you or any members of your family have fallen ill on holiday in the last 3 years, or been involved in an accident abroad, you may be entitled to compensation and we are here to help.

So start the process today by calling our holiday claims experts on 0330 100 2851, or simply complete the online contact form below to arrange a quick call-back. We look forward to helping you.
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Comments from our happy clients

Trevor and I would like to take this opportunity to thank you and your team who helped us in our successful claim. It is such a relief to be able to now put this behind us. Many thanks for all your hard work and for all you have done for us.
Bryonie and Trevor Price
I would like to thank Anne Thomson for all her help, understanding and patience throughout my claim.
Jacqui Taylor
Following my family becoming ill on holiday and my 2 year old daughter becoming particularly unwell, I contacted Anne at Your Holiday Claims from an internet search to see what I could do in regards to bringing this to my holiday company’s attention.
Emma Sheridan
I would like to thank Tracy Stansfield for the work she has carried out for me and assisting me in getting justice against the tour operator.
Dave Robertson
Having never thought to have contacted a solicitor to pursue a claim for compensation before, I am glad that I instructed Your Holiday Claims to deal with my claim following a holiday illness I suffered during my stay in Egypt.
Christopher Whitwell
We are very happy with the outcome of our case, especially as we were not offered anything from the tour operator we had booked our holiday with.
Dianne Cherry
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Secrets out: Illness strikes at the Secrets Royal Beach, Punta Cana